Aspiring healthcare professional with three years of diverse experience in both legal and customer service environments, showcasing a strong ability to manage time effectively and apply critical thinking in various situations. Proficient in performing medical tasks such as venipunctures, urinalysis, and intravenous (IV) therapy, while consistently demonstrating empathy and compassion towards patients to enhance their care experience. Skilled in data analysis and clear communication, I possess a solid foundation in organizational skills and team leadership, enabling me to collaborate effectively within a healthcare team. I am dedicated to leveraging these strengths to deliver exceptional patient care, optimize healthcare processes, and continuously explore innovative solutions to improve clinical settings.
D’Avia Perique
Summary
Overview
Work History
LCIW
Job overview
- Support prisoner rehabilitation
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Enforced rules and regulations to maintain order among inmates.
Baton Rouge City Court
Job overview
- Provide exceptional customer service ensuring satisfaction and enhancing court efficiency.
- Facilitated courtroom processes to support judicial staff effectively.
- - Accurately record, file, and maintain court proceedings to enhance case management efficiency.
- - Respond swiftly to phone and email inquiries, while ensuring an organized and efficient filing system.
Coca Cola Bottling Company
Job overview
- - Implement and uphold clerical processes that significantly boost productivity.
- Input and maintain data in databases with precision, ensuring records are always up to date.
- - Manage phone calls and welcome visitors with professionalism.
- - Create and maintain a comprehensive database of client information, enabling effective tracking of customer records and interactions.
Alorica
Job overview
- Greeted customers in a friendly and professional manner.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
- Handled customer phone calls with a positive attitude, and provided accurate information.
- Answered and managed incoming and outgoing phone calls, providing accurate information, and resolving customer inquiries.
- Documented and tracked customer interactions in CRM systems, ensuring accurate record-keeping, and seamless follow-up processes.
Education
Unitech Training Academy Baton Rouge, LA
University Overview
During my time enrolled here, I gained valuable hands-on experience with a variety of clinical skills, including performing venipunctures to draw blood, conducting urinalysis to assess patient health, and setting up intravenous (IV) lines for medication administration. Each of these activities not only honed my technical abilities but also deepened my understanding of patient care.
Baton Rouge Community CollegeBaton Rouge
University Overview
Glen Oaks Senior High SchoolBaton Rouge
University Overview
- Graduated with a 4.0 GPA, while also finishing as valedictorian and top of my class. Also, I have received many awards and certificates since elementary school for academic achievement
- I earned several awards during my academic journey, recognized for my outstanding academic achievements, and for consistently making the Dean's List
Skills
- Time Management
- Team Leadership
- Data Analysis
- Communication
- Organizational Skills
- Critical Thinking
- Data Entry
- Customer Service
- CPR certification
- IV insertion
- Compassionate care
- Active listening
- Basic nursing care
- Vital signs monitoring
- Phlebotomy training
Certification
Customer service and sales certification
150 CIW Internet Business Associate
Timeline
Work Type
Full TimeContract WorkPart TimeWork Location
On-SiteRemoteHobbies and Interests
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