Daviana Esteves

• This is our family farm, where we work together to create a small enterprise focused on the commercialization of organic crops and the humane raising of livestock using organic practices.
• Delivered specialized technical assistance in organic farming practices and managing projects.
• Guided workers on quality standards and modern practices in organic farming.
• Conducted comprehensive market research analyses to inform strategic decision-making processes during project planning stages.
• Reduced project costs with effective resource allocation and efficient task prioritization.

• Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
• Reduced safety incidents by conducting thorough safety briefings and enforcing strict adherence to safety protocols.
• Kept detailed records of daily progress to identify and correct areas needing improvement.
• Managed human resources and crew coordination. While in office for two years.

• Implemented automation tools to optimize workflows, saving time and resources for the team.
• Enhanced system performance by identifying and resolving complex technical issues.
• Conducted evaluations of multiple cattle farms across the country for inclusion in Ecuador's first beef export to Venezuela.
• Conducted technical assessments to multiple slaughter-houses across the country for inclusion in Ecuador's first beef export to Venezuela.
• Established strong relationships with vendors and suppliers, negotiating favorable terms for product purchases and support services.
• Presented complex technical information in an accessible manner during meetings with non-technical stakeholders.

• Served as liaison between Fishcorp and Pintinox ensuring seamless technical, sales, and inspection operations.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
• Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
• Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
• Enhanced team productivity by providing effective training programs and performance management systems.
• Partnered with vendors and suppliers to effectively manage and budget.
• Managed daily operations, ensuring smooth workflow and timely completion of tasks.

Negotiated sales and coordinated deliveries to clients.

Ensured adherence to safety and operational standards.

Achieved successful negotiation of contracts while delivering client support.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

• Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
• Reconciled end-of-day reports to determine accurate billing and payment processing.
• Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
• Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.