DAVID ACOSTA
New York,NY
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
1
1
year of professional experience
Work History
Summer Youth Employment Program: Customer Service
Carriage Suite
07.2023 - Current
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Solved problems with products and services by providing customers with technical support
Summer Youth Employment Program: Customer Service
Department Of Motor Vehicles
07.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Interacted with customers by phone, email, or in-person to provide information
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
No Degree - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2027
High School Diploma -
High School For Environmental Studies
New York, NY06.2022
Skills
- Problem-Solving Ability
- Clerical Support
- Stockroom Procedures
- Calm and Professional Under Pressure
Timeline
Summer Youth Employment Program: Customer Service
Carriage Suite
07.2023 - Current
Summer Youth Employment Program: Customer Service
Department Of Motor Vehicles
07.2022 - 08.2022
No Degree - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
High School For Environmental Studies