Proven leader in loss prevention, adept at driving significant shrink reduction and enhancing security across multiple states for FIVE STAR FOOD SERVICE/BREAK TIME SOLUTIONS. Excelled in building strategic plans and teams, leveraging expertise in security equipment and investigation techniques. Achieved below-industry shrink rates, demonstrating exceptional analytical and team management skills.
Overview
26
26
years of professional experience
Work History
LOGISTICS COORDINATOR
MAINSTREAM FIBER NETWORKS
NEW SALISBURY, IN
02.2025 - Current
Manage day-to-day warehouse operations at New Salisbury Location
Work with contractors and sub-contractors to fulfill work orders for underground, aerial and splicing
Ordering appropriate products to maintain constant stock levels
Review BOM’S to and order products for upcoming projects
Maintain all essential paperwork for shipping and receiving
Loading and unloading of all shipments in and out of the New Salisbury location
CORPORATE LOSS PREVENTION MANAGER
FIVE STAR FOOD SERVICE/BREAK TIME SOLUTIONS
JEFFERSONVILLE, IN
05.2021 - 11.2024
I was tasked to build a team to oversee 1500 micro markets that grew to over 4600 in 9 states
Analyze shrink trend reports and investigate reported losses
Build a strategic plan to monitor each market to effectively manage shrink
Built a plan to combat over 2 million dollars a month loss within the company footprint and pushed our shrink number down below the industry standard
Use of multiple camera systems cloud based, and DVR based remotely
Including Rhombus, Revo, Smart Pss, Verkada, Aero, Kodak, and Night Owl
Use of Panoptyc theft detection software
Create a log of every market over the company footprint to hold the information for accessing and monitoring of each
Including the type of monitoring system, log in's, passwords, installation date and geographical location by branch
We have built a system to create investigations and send them directly to our customers for review and to collect restitution for our loss
We built a restitution log to track when the investigations were sent and the resolution
Travel to branches to educate merchandisers on shrink and how to help control
Met with the top leaders of the company weekly and biweekly to discuss shrinkage and any new measures to be implemented to help control shrinkage
Produced market integrity reports weekly and sent to each of the branch's management to help produce sales within the market and to show stock out locations
Collaborate with other operations teams to address issues and improve security
Communicate directly with the clients to help address shrink in their locations
Meet with CSM'S weekly to discuss open investigations and any potential new markets that would be experiencing high shrinkage
Monitor POS systems for variances
Monitor interior and exterior of Five Star locations directly under my control
Oversee the cash office and do weekly video surveillance to ensure all procedures are followed
Oversee the company Azuga in car monitoring system to minimize loss through accidents, speeding and unsafe driving
LOSS PREVENTION MANAGER, HUNTING DEPARTMENT MANAGER, FISHING DEPARTMENT MANAGER
BASS PRO SHOP
CLARKSVILLE, IN
01.2015 - 05.2021
Directed loss prevention team of 6 associates along with managing 70 other associates between the other two departments.
Overseeing security for 289,00 square foot multi-level retail store
POS auditing
Safeguarding credit applications and other sensitive documents
Review of all federal firearms documents
Store safety audits
Answer alarm calls
EAS tagging security
Monthly audits for shrink and time theft
Monthly firearms audits
Pos and safe audits
Duties include Department Sales, Staffing, Training and Merchandising
Setting department features while keeping a high level of customer service
Supervise 50+ employees
Hiring and counseling of all staff
Establishing action plans to drive the performance of sales in each department
Proactively identifying opportunities to reinforce the stores' brand through retail and field activities
Along with promoting high quality retail standards at every opportunity
Supervise opening and closing of the store
LOSS PREVENTION LEAD
BASS PRO SHOP
CLARKSVILLE, IN
01.2010 - 01.2015
Auditing all 4473 forms for mistakes and errors to stay within all federal and state laws
Control shrinks and Theft in a large volume store both internally and externally
Conducting and Auditing cash drops
Verifying, logging, and acquiring firearms upon receipt to ensure the correct serial numbers are in the correct boxes to prevent errors from vendors
Monitoring of the alarm system and video cameras
Conducting new hire orientations and safety meetings
HUNTING LEAD/ARCHERY LEAD
BASS PRO SHOP
CLARKSVILLE, IN
01.2005 - 01.2010
Oversaw all aspects of the archery department
Supervised up to 30 employees while maintaining great customer service
Set up bows along with sales, service and troubleshooting of archery equipment
Firearm Sales
Special ordering of firearms and other products
Training new hires
Inventory control along with empty peg reports
STORE MANAGER
ON TARGET OUTDOORS
CORYDON, IN
01.2002 - 01.2005
Daily operation of store
Maintain store inventory
Ordering of firearms, archery equipment and all other products
Supervising employees to maintain customer service standards
Promoted business
Set up and ran all archery shoots at the store location
ASSISTANT STORE MANAGER
GUN WORLD AND SPORTING GOODS
CORYDON, IN
01.2000 - 01.2002
Daily operations of store
Lead Archery Technician
Ordering of firearms, archery equipment and all other products
Set up and ran all archery shoots at the store location
All other aspects of the store as required by the store owner and manager
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, IN
05-1987
Skills
Security equipment
Investigation techniques
Strategic Planning
Workplace safety
Fraudulent activities investigations
Proven Leader
Problem-solving
Decision-making
Logistics analysis
Customer service
Timeline
LOGISTICS COORDINATOR
MAINSTREAM FIBER NETWORKS
02.2025 - Current
CORPORATE LOSS PREVENTION MANAGER
FIVE STAR FOOD SERVICE/BREAK TIME SOLUTIONS
05.2021 - 11.2024
LOSS PREVENTION MANAGER, HUNTING DEPARTMENT MANAGER, FISHING DEPARTMENT MANAGER