David Aggrey
Cedar Park,TX
Summary
Solutions-driven and experienced business analyst with five years of experience in product management and business analysis, various development methodologies, and projects, including healthcare, insurance, and government consulting. Gathering requirements, analyzing, and interpreting data for specific business requirements in the support of core organizational functions and business processes to meet challenging business needs—that includes identifying business problems, developing Functional Requirement Specification, System Requirement Specification, Use Cases, User Story Documents, Test plan, Test Cases, Design Document and Requirement Traceability Matrix.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst II
Deloitte
Austin, TX
01.2020 - Current
- Works closely with project SMEs and application developers to gather, prioritize, and report out on impact of the top-quality issues affecting the projects.
- Collaborate with professionals/SMEs to document business requirements.
- Communicate business requirements and desired system-related capabilities to development team.
- Provide technical and functional support to software users.
- Work collaboratively and independently while managing multiple projects, assignments and/or responsibilities.
- Collaborate with SMEs and application developers to ensure a shared understanding of the business model and the detailed function requirements.
- Plan, design, and execute tests of internally developed software application features including user interfaces, business logic, data access, etc.
- Provide status updates regarding defect resolution and development initiative progress.
- Recommend solutions to improve test management, execution, and reporting.
- Perform quality assurance and end-user acceptance testing (UAT) to confirm the product satisfies end-user requirements and needs.
- Analyze feature requirements and assist in identifying requirement enhancements to improve product efficiency.
- Assist to conduct feature demonstrations for stakeholders once testing is concluded.
- Perform Production and test environments smoke testing for patch, Production release and deployments
- Assist in defining performance testing process as applicable.
- Establish and evolve continuous regression test process to include existing features and new features.
Business Analyst I
Centene Corporation
Fort Lee, NJ
07.2017 - 01.2020
- Performed various analysis and interpretation to link business needs and objectives for assigned function.
- Supported business initiatives through data analysis, identification of implementation barriers and user acceptance testing (UAT) of new systems.
- Identified and analyzed user requirements, procedures, and problems to improve existing processes.
- Performed detailed analysis on assigned projects, recommended potential business solutions, and assisted with implementation.
- Identified ways to enhance performance management and operational reports related to new business implementation processes.
- Developed and incorporated organizational best practices into business applications.
- Lead problem solving and coordination efforts between various business units.
- Assisted with formulating and updating departmental policies and procedures
Jr Business Analyst
CGI
Dulles, VA
01.2015 - 07.2017
- Analyzed financial business processes and workflows with the objective of improving effectiveness, efficiency, and utility.
- Determined how business processes and supporting financial systems can be improved, automated, increased in quality, reduced in error, reduced in cost, or eliminated.
- Recommend, plan, and completed business cases in support of business process and workflow improvements; complete business process modeling for business cases.
- Defined and developed technical requirements and qualifications for implementation of new and/or improved business processes and workflows.
- Identified and assessed business process and workflow risks; implemented appropriate internal controls to mitigate those risks.
- Assessed current business processes and recommend changes to fit Momentum-based financial systems.
- Developed and maintained a financial business process documentation that included process maps, user guides, SOPs, etc.
Education
Associate of Science - Computer Information Technology
Austin Community College
Austin, TX01.2024
High School Diploma -
Potomac Falls High School
Potomac Falls, VA06.2012
Skills
- Good listening skills
- Customer Service
- Budgeting
- Account management
- Coaching and mentoring
- Verbal and written communication
- MS Office
- Multitasking abilities
Languages
French
Native or Bilingual
Certification
CompTIA Security+ ce Certification
Certified Scrum Master (CSM)
Timeline
Business Analyst II
Deloitte
01.2020 - Current
Business Analyst I
Centene Corporation
07.2017 - 01.2020
Jr Business Analyst
CGI
01.2015 - 07.2017
Associate of Science - Computer Information Technology
Austin Community College
High School Diploma -
Potomac Falls High School