Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Owner of an environmental conservation business focusing on the preservation and development of 70 acres of family-owned property on Orange Lake, NY. Initiated a development project to create a regional wetlands research and education center on the property. Project is currently in planning and preliminary engineering phase. Responsible for all aspects of project planning and coordination with engineering firm and wetlands/bio-habitant consultants.
Co-owned and operated a historic California Gold Rush-era 13-room hotel with restaurant, saloon and event center. Involved hands-on in all aspects of lodging, food and beverage and events operations. Directed several key marketing initiatives to expand business volume, which led to an increase in gross annual revenues from $250K to over $700K.
Senior Subject Matter Expert and Solution Architect for Tier 1 public sector ERP project implementations. Extensive depth of knowledge and experience in all governmental budgeting, procurement, financial and accounting operations at the municipal, county and state levels of government.
More than 30 full implementations of CGI financial application with project roles covering client engagement manager, project manager, team leader, subject matter expert and developer. Extensive involvement in all phases of project planning, business process analysis, configuration, development, testing, training and production conversion. Project sizes ranged from 5-125 resources.
Responsible for implementation of technology solutions for a martial arts instruction and supplies company with over 100 locations throughout the United States. Led the procurement of a martial arts based SaaS solution for the locations to provide CRM for student enrollment, class/lesson scheduling, rank testing and supplies purchases to support daily school operations.
Also procured and implemented Netsuite Financials application for the martial arts warehouse inventory purchases and sales to the studios and students.
Operated a sole proprietorship technology consulting practice providing consulting and implementation services to Tier A public sector clients throughout the United States. (same responsibilities as above for CGI)
See description of CGI position above (CGI purchased AMS in 2004).
Held various back-of-house positions in different food service operations including an institutional kitchen (hospital) and cafeteria and a full-service restaurant throughout high school and college.
More than 20 years training and teaching martial arts for an enterprise that operated over 100 studios across the United States. Achieved rank of Sandan (3rd-degree black belt). Taught students ranging in age from 4-80 in multiple studio locations in Southern California. Served as Chief Instructor for a studio in the Los Angeles area. Also served as CIO for the company.