David Angioletti

The Radical Hotel has three outlets that I've bartended for. Those outlets are: Afterglow (Coffee and Cocktail Bar), Golden Hour (Casual Dining Restaurant), and The Roof (Rooftop Bar and Event Space).

• Checked identification of guests to verify age requirements for alcohol purchase.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Developed good working relationships with fellow employees through effective communication.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
• Kept track of all orders made by customers and communicated them promptly to kitchen staff.
• Effectively multitasked within fast-paced environment.
• Adhered to state regulations regarding serving alcohol responsibly.
• Prepared drinks using proper measurements and techniques.

The Radical Hotel has three outlets that I've backed for. Those outlets are: Afterglow (Coffee and Cocktail Bar), Golden Hour (Casual Dining Restaurant), and The Roof (Rooftop Bar and Event Space).

• Collaborated with team members to plan and execute special events and promotions.
• Stocked service stations with ice, napkins and straws.
• Used POS system to ring up customers and open and close tabs.
• Assisted with training new barback staff, sharing knowledge and best practices.
• Provided efficient support to bartenders, ensuring smooth operation during peak hours, while effectively multitasking within a fast-paced environment.
• Performed opening duties such as setting up supplies needed for service.
• Monitored and rotated stock to prevent spoilage and ensure freshness.
• Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
• Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.

• Helped customers find specific products, answered questions and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Answered incoming telephone calls to provide store, products and services information.
• Collected payments and provided accurate change.
• Worked with fellow sales team members to achieve group targets.
• Built and maintained relationships with peers and upper management to drive team success.

• Packaged menu items into bags or trays and placed drink orders into carriers.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Served food quickly for positive guest experiences.
• Wiped down tables and equipment, swept and refilled stock.
• Organized and restocked supplies to support operations and team productivity.
• Interacted pleasantly with guests to deliver quality customer service.

• Being able to multitask during rush hours and steady business hours
• Trained new bartenders on drink preparation and upselling techniques.
• Developing relationships with customers
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Checked identification of guests to verify age requirements for alcohol purchase.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Maintained calm demeanor during high-volume periods and special events.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Maintained calm demeanor during high-volume periods and special events.
• Upsold customers from shelf to premium brands to help boost sales.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

• Working in a loud working environment
• Operating POS systems
• Multitask in a fast paced environment
• Set up displays
• Count merchandise for load-in and load-out
• Able to lift multiple pounds of boxes
• On feet for 6+ hours at a time.
• Engaged customers in friendly, professional dialogue to determine needs.
• Sold various products by explaining unique features and educating customers on proper application or usage.

• Rotating, stocking, prepping food
• Maintaining cleanliness to health code standards.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Maintained calm demeanor during high-volume periods and special events.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Followed health, safety and sanitation guidelines to pass state inspections.
• Addressed and resolved customer concerns to maintain brand loyalty.