Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Aquino

Stamford,CT

Summary

Operations professional with extensive experience in managing daily operations at Alfred Lerner Hall, Columbia University. Proficient in facilities management, issue resolution, and Lenel security systems to ensure safety and security. Dedicated to creating a welcoming environment for students, staff, and guests by working closely and collaboratively with departments across the university.

Overview

21
21
years of professional experience

Work History

Assistant Manager, Lerner Hall Operations

Columbia University
New York, NY
01.2020 - Current
  • Identify and resolve issues at Lerner Hall through proactive assessment and solution implementation.
  • Collaborate with Public Safety, Facilities, University Event Management, University Student Life, and building tenants.
  • Support the Managers of Operations and Customer Service by conducting daily audits and inspections.
  • Monitor and authorize access for affiliates and non-affiliates using Lenel Security Systems.
  • Train students on job responsibilities for Welcome Desk operations.

Casual Worker, Lerner Hall Operations

Columbia University
New York, NY
06.2019 - 12.2019
  • Welcomed students and visitors with a friendly, helpful attitude.
  • Assisted with building access and guest check-ins using university systems.
  • Supported managers with daily tasks and ensured policies were followed.

Advocate Counselor

Good Shepherd Services
Bronx, NY
02.2016 - 10.2019
  • Worked one on one with high school students to support their academic and personal growth.
  • Helped students navigate college applications, financial aid, and essay writing.
  • Organized events, trips, and leadership activities to build community and engagement.
  • Conducted home visits and outreach to improve school attendance.

Security Officer

Grant Associates
New York, NY
10.2014 - 02.2015
  • Managed customer grievances and emergencies, ensuring prompt resolution.
  • Provided clothing referrals and professional attire guidance to enhance the client's image.
  • Utilized Salesforce software to compile and organize clothing referral information.
  • Documented clients’ daily activities, personal information, and success metrics accurately.

Security Officer

Securitas
New York, NY
04.2010 - 08.2012
  • Secured and maintained order on designated sites to ensure safety and compliance.
  • Confirmed proper badge identification and access passes for entry to restricted areas.
  • Documented daily activities and irregularities, including equipment damage and theft incidents.
  • Reported unauthorized persons' presence and unusual occurrences on-site.

Graphic Designer

Mineola Signs & Awnings
Mineola, NY
09.2007 - 05.2009
  • Created custom signage and graphics based on client needs.
  • Managed design projects from concept to production using Adobe Creative Suite.
  • Worked closely with clients and production teams to deliver high-quality results.

Tutor Counselor

New Opportunities at Hofstra (N.O.A.H) Program
Hempstead, NY
07.2005 - 09.2007
  • Tutored students in core subjects and provided academic counseling.
  • Scheduled sessions and tracked student progress.

Tutor

Project Grad
Hempstead, NY
05.2005 - 09.2005
  • Helped high school students understand coursework and prepare for exams.
  • Facilitated group study sessions and monitored academic performance.

Office Assistant

Collegiate Science & Technology Entry Program
Hempstead, NY
09.2004 - 05.2005
  • Supported office operations and helped increase student participation in STEM programs.
  • Answered phones, forwarded messages, and assisted with paperwork.

Education

Bachelor of Science - Fine Arts

Hofstra University
Hempstead, NY

Skills

  • Fluent in English and Spanish
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Salesforce CRM
  • ETO software proficiency
  • Lenel security systems
  • Alarm monitoring systems
  • PC and Mac environments

Timeline

Assistant Manager, Lerner Hall Operations

Columbia University
01.2020 - Current

Casual Worker, Lerner Hall Operations

Columbia University
06.2019 - 12.2019

Advocate Counselor

Good Shepherd Services
02.2016 - 10.2019

Security Officer

Grant Associates
10.2014 - 02.2015

Security Officer

Securitas
04.2010 - 08.2012

Graphic Designer

Mineola Signs & Awnings
09.2007 - 05.2009

Tutor Counselor

New Opportunities at Hofstra (N.O.A.H) Program
07.2005 - 09.2007

Tutor

Project Grad
05.2005 - 09.2005

Office Assistant

Collegiate Science & Technology Entry Program
09.2004 - 05.2005

Bachelor of Science - Fine Arts

Hofstra University
David Aquino
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