DAVID AUSTIN MILLS
Roswell ,GA
Summary
Experienced customer service representative looking for jobs focused on addiction recovery and mental health. First-hand knowledge and experience in addiction. Self-starter with a proven history of identifying problems early and working hard to circumvent undesired outcomes.
Overview
10
10
years of professional experience
Work History
BHT LEAD
Pacific shores recovery
03.2023 - Current
- Made sure all clients was in group on time gave out medication breathalyzed made sure to do rounds on all detox clients making sure everyone was ok
CHECK OUT ADVOCATE
Target
11.2022 - Current
- Communicate effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while multi-tasking
- Educated guests and sell products and services
- Utilized teamwork when providing drive up services
Behavioral Health Technician
Peach Tree Recovery Solutions
Dunwoody, GA
05.2024 - 01.2025
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
House manager
Blue coast recovery
02.2023 - 06.2023
- I had to make sure everyone in the house was sober and making sure there going to there meetings making progress with there steps and making sure they had a sponsor and also drive them to meetings
LINE WORKER
Adient
10.2021 - 02.2022
- Completed assembly of automotive seating units while maintaining good housekeeping, safety, quality, and efficiency standards
- Performed line assembly and support operations to mass produce automotive seating units in accordance with specifications
MANAGER
SONIC
07.2015 - 08.2018
- Assisted the General Manager with day-to-day operations
- Trained, coached, and monitored team staff
- Worked on the cash register while multi-tasking and providing exemplary customer service
Education
HIGH SCHOOL DIPLOMA -
Cannon County High School
Woodbury, TN01.2014
Skills
- Strong Written & Verbal Communication
- Interpersonal Communication
- Time Management
- Detail Oriented
- Customer Service
- Leadership
- Excels in a Fast-Paced Environment
- Punctual and Reliable
Timeline
Behavioral Health Technician
Peach Tree Recovery Solutions
05.2024 - 01.2025
BHT LEAD
Pacific shores recovery
03.2023 - Current
House manager
Blue coast recovery
02.2023 - 06.2023
CHECK OUT ADVOCATE
Target
11.2022 - Current
LINE WORKER
Adient
10.2021 - 02.2022
MANAGER
SONIC
07.2015 - 08.2018
HIGH SCHOOL DIPLOMA -
Cannon County High School