David Bainger
Riverton,NJ
Summary
Results-driven Bar Manager operating in a high volume environment with a proven track record in staff supervision, customer engagement, and safety compliance. Successfully increased revenue through effective promotional events and streamlined daily operations.
Overview
18
18
years of professional experience
Work History
Bar Manager
McCrossen's
Philadelphia, Pennsylvania
06.2018 - 07.2026
- Oversaw daily bar operations, ensuring seamless service and high customer satisfaction.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Trained and supervised staff on drink preparation and customer service protocols.
- Managed bar staff and trained new hires.
- Maintained inventory levels for spirits, mixers, and garnishes to minimize waste.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Resolved customer complaints efficiently to maintain a positive bar atmosphere.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Ensured compliance with health and safety regulations during service operations.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Collaborated with kitchen staff to create drink pairings for food menu items.
- Developed seasonal cocktail menus that enhanced guest experience and engagement.
- Implemented promotional events to attract new customers and boost sales.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Reorganized bar stations to streamline service flow.
- Oversaw patron alcohol consumption to promote safety and responsible service.
Bartender Shift Manager
The Park tavern
Palmyra, New Jersey
06.2008 - 06.2018
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Maintained accurate daily transaction records, including cash register receipts, liquor inventories, and sales reports, ensuring financial accountability.
- Planned and executed special events, including promotions, happy hours, and live music nights, to drive increased sales revenue.
- Supervised cleanliness of guest service areas throughout service, enhancing guest experience and satisfaction.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
Education
Associate of Arts - Comparative Literature
Stockton University
Absecon, NJ06-2001
Skills
- Bar operations
- Problem solving
- Cash management
- Drink mixology
- Cocktail preparation
- Staff supervision
- FOH oversight
- Safety compliance
- Customer engagement
- Conflict management
- Staff supervision
- Effective communication
- Teamwork
- Safety compliance
Timeline
Bar Manager
McCrossen's
06.2018 - 07.2026
Bartender Shift Manager
The Park tavern
06.2008 - 06.2018
Associate of Arts - Comparative Literature
Stockton University