Kendra Suarez
Jonesboro,AR
Summary
Reliable and upbeat Retail Clerk successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, order processing and cleaning to maintain the highest level of food safety. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
Work History
Retail Clerk Meat and Seafood Departments
Kroger
10.2018 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service Representative
Cinema Planet 10
10.2017 - 10.2018
- Sold tickets to movies and operated concession stand to provide customers with a exceptional movie going experience.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Lexington High School, Lexington, TN
Lexington, TN05.2017
Skills
- Merchandise Sales
- Customer service excellence
- Inventory Tracking
- Display Building
- Time management capabilities
- Team collaboration spirit
- Attention to detail
- Organizational skills
- Computer literacy
- Merchandise display talents
- Product knowledge expertise
- Adaptability and resilience
- Multitasking competence
Timeline
Retail Clerk Meat and Seafood Departments
Kroger
10.2018 - Current
Customer Service Representative
Cinema Planet 10
10.2017 - 10.2018
High School Diploma -
Lexington High School, Lexington, TN
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