- Fundraising Events
- Volunteer Work The Lions club we do fundraising and decide how to spend the funds We give scholarships to the high school, the middle school and the grammer school We also do a speaker contest in which the winner is awarded a scholarship We do clean ups and christmas tree light lighting We budget every year for these activities
Shirley Porter
Retail Clerk/Customer Service/Florist
Hamilton City,CA
Summary
I have several years retail management. My duties were always take care of customer first, cash handling, restocking shelves and scheduling
Overview
25
25
years of professional experience
1
1
Certification
1
1
Language
Work History
Retail clerk/customer service/stocking shelves/keyholder
Dollar General/Hamilton City
05.2021 - 10.2021
Account management
Results Radio
12.2020 - 05.2021
- Cold calling, setting, and going on appointments.
- Sales by Phone and in-person sales.
Driver-Fleet manager
CR. England/Driver-Fleet manager
07.2006 - 06.2018
- Drove over the road for three years then moved into dispatch.
- I managed a fleet of sixty drivers.
Restaurant Manager
Pepsi Co.-Pizza Hut Division
05.1996 - 06.2006
- Hiring, training, firing Scheduling, weekly inventory monitoring food costs.
- Self-employed five retail flower shops in the Sacramento area and did all requirements of owning a business.
Education
Associate degree -
Butte Community College
Skills
Customer service, food service Many years of retail and management experience
Patience and empathy
Visual merchandising
Cleanliness and hygiene
Loss prevention strategies
Multitasking
Cash handling proficiency
Display building
Flexible work schedule
Time management capabilities
Adaptability and resilience
Cross-selling strategies
Merchandise sales
Loss prevention
Order bagging
Team collaboration spirit
Merchandise display talents
Point of sale systems
Stockroom organization
Customer assistance
Customer service
Customer engagement
Complaint handling
Product restocking
POS systems
Effective communication
Upselling strategies
Cash handling accuracy
Cash register operation
Conflict resolution techniques
Payment processing
Inventory tracking
Retail transactions processing
POS system operation
[Type] sales techniques
Order processing
Complex Problem-solving
Brand representation
Inventory replenishment
Order fulfillment
Sales floor organization
Product merchandising
New product launches
Hospitality and accommodation
Seasonal promotions
Sales target achievement
Signage updating
Loyalty program knowledge
In-store promotions
Marketing campaign support
Teamwork
Teamwork and collaboration
Microsoft office
Problem-solving
Price checking
Customer service excellence
Time management
Problem-solving abilities
Order taking
Team leadership
Honest and dependable
Cleaning and sanitizing
Customer satisfaction
Multitasking Abilities
Cash management
Verbal communication
Creative thinking
Excellent communication
Reliable and responsible
Customer relations
Decision-making
Cash handling
Drawer balancing
Self motivation
Product knowledge
ID verification
Cash handling and management
Time management abilities
Adaptability and flexibility
Critical thinking
Adaptable and flexible
Payment collection
Team collaboration
Active listening
Organizational skills
Basic accounting
Training and mentoring
Team building
Attention to detail
Problem-solving aptitude
Adaptability
Analytical thinking
Relationship building
Staff supervision
Analytical skills
Task prioritization
Accomplishments
I started my own flower shop in the late eighties. I set goals and achieved them. I learned employee management, sales goals, coordinating deliveries.
Affiliations
- Lions Club. Also Chamber of Commerce Vice President. I also volunteer service to the NRA. Public support is necessary.
- Lions Club
Certification
Addiction Studies
Interests
Timeline
Retail clerk/customer service/stocking shelves/keyholder
Dollar General/Hamilton City
05.2021 - 10.2021
Account management
Results Radio
12.2020 - 05.2021
Addiction Studies
05-2016
Driver-Fleet manager
CR. England/Driver-Fleet manager
07.2006 - 06.2018
Restaurant Manager
Pepsi Co.-Pizza Hut Division
05.1996 - 06.2006
Associate degree -
Butte Community College