Professional Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline

David Belats

Ridgecrest conference center
Milford,MA
David Belats
3
Languages
1
year of professional experience

Motivated and dependable Customer Service Representative seeking to provide friendly, efficient support, resolve customer concerns, and contribute to a positive customer experience.

Work History

Conference Services and Audio/Visual Associate

3 Months
Ridgecrest conference center | 06.2026 - 09.2026
  • Set up, operated, and tested audio, video, lighting, and presentation equipment for meetings, conferences, and special events
  • Provided on-site technical support and quickly troubleshot equipment issues during events
  • Worked closely with event staff, presenters, and guests to ensure smooth event operations

customer service representative — AT&T Account

6 Months
Sutherland | 11.2025 - 05.2026
  • Provided technical support to AT&T customers for internet, phone, and service-related issues
  • Diagnosed and resolved device, connectivity, and account-access problems
  • Guided customers through troubleshooting steps in a clear, patient, and professional manner
  • Documented customer interactions accurately while ensuring a positive support experience
  • Cairo, Egypt | 7 months

customer service representative — Talabat Account

5 Months
Teleperformance | 05.2025 - 10.2025
  • Provided live-chat support for Talabat food-delivery customers
  • Assisted customers with order issues, delivery concerns, refunds, and account questions
  • Resolved customer concerns efficiently while maintaining a friendly, professional tone
  • Cairo, Egypt | 6 months

Education

- English Studies, Spanish Studies

Ain Shams University | 01-2024
Major: English Studies | Minor: Spanish Studies

Skills

Customer communication
Technical support
Conflict resolution
Brand identity development
Sketching and drawing
Customer experience enhancement
Event Coordination
Multi-channel support
Event technical support

Personal Information

Title: customer service representative

Languages

Spanish
Limited Working
English
Full Professional
Arabic
Native or Bilingual

Timeline

Conference Services and Audio/Visual Associate

Ridgecrest conference center
06.2026 - 09.2026Read More

customer service representative — AT&T Account

Sutherland
11.2025 - 05.2026Read More

customer service representative — Talabat Account

Teleperformance
05.2025 - 10.2025Read More

Ain Shams University

from English Studies, Spanish Studies
Read More
David Belats