Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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DAVID BENJAMIN

Freeport,NY

Summary

Team-minded associate with exceptional oral and written communication, active listening, and analytical problem-solving abilities. Improves client experiences through practicing service-oriented behaviors, understanding client needs, and giving customized solutions in order to build loyalty. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures.

Overview

5
5
years of professional experience

Work History

Retail Store Associate

Amazon LLC
06.2022 - Current
  • Processed sales and refunds using POS system.
  • Balanced and organized cash register by handling cash, counting change, and store coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch personal service to boost sales and customer satisfaction.
  • Engaged in ongoing development of personal selling skills and product knowledge.

CAP 2 Associate

Walmart LLC
01.2022 - 06.2022
  • Inventory computations were verified by comparing them to real stock counts, quickly analyzing inconsistencies, and rectifying inaccuracies.
  • On-site stockroom was organized to use available space and enhance efficiency, increasing efficiency by 85%.
  • Maintained merchandise presentation by eliminating defective goods, stocking and rotating merchandise, signing and pricing merchandise, and so forth.
  • Operated POS cash register for cash, check, and credit card transactions accurately.

Part-Time Customer Service Representative (WFH)

CVS Pharmacy
07.2021 - 12.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered consumer calls quickly to avoid on-hold wait times.
  • Answered steady stream of consumer calls while keeping wait times to minimum.
  • Customers were given guidance and help, with special consideration for particular needs or preferences.
  • Proficient in Microsoft Word.

Tutor

Fiverr.com
01.2019 - 08.2019
  • Aided students with their assignments
  • Identified, selected, and modified resources to meet student's diverse needs and integrated worksheets to vary lessons and consolidate concepts
  • Focused on core math skills, advanced math proficiencies, history, English, and advanced science
  • Met with and collaborated with students' parents to develop realistic learning objectives

Education

Bachelor of Science - Computer Engineering

SUNY Farmingdale
Farmingdale, NY
06.2026

High School Diploma -

High School For Community Leadership
Jamaica, NY
06.2017

Skills

  • Typing Proficiency
  • Active Listening
  • Motivated Team Player
  • Technical Support
  • Critical Thinking
  • Software Systems
  • Trained in Point-of-Sale Systems
  • Conflict Resolution
  • Ability to Adapt
  • Proficient in Windows/Apple Operating Systems

Additional Information

  • Chess player
  • Interested in robotics
  • Enjoys math & learning new skills

Timeline

Retail Store Associate

Amazon LLC
06.2022 - Current

CAP 2 Associate

Walmart LLC
01.2022 - 06.2022

Part-Time Customer Service Representative (WFH)

CVS Pharmacy
07.2021 - 12.2021

Tutor

Fiverr.com
01.2019 - 08.2019

Bachelor of Science - Computer Engineering

SUNY Farmingdale

High School Diploma -

High School For Community Leadership

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