David Berrios

● Troubleshoot issues within workstation including printers, desktop, and lab equipment

● Provided support and knowledge regarding diagnostic testing to 7 medical providers at a primary care clinic

● Created Microsoft Excel spreadsheet to monitor inventory within the clinic

● Provided excellent customer service and patient care to a very diverse community

● Processed patient specimens according to priority and documented results.

● Maintained minimal error rate of less than one percent consistently monthly for blood donations

● Provided maximum amount of blood donations a consecutive three months in a row by following standard operating procedures

● Communicated effectively with donors to assure donor safety before, during, and after the blood donation process

● Registered volunteer blood donors by using FDA regulated blood collection system