David Bilek
Lillian,AL
Summary
Results-driven operations leader
skilled in project supervision and team collaboration. Recognized for resolving customer conflicts and implementing process improvements that drive efficiency. Committed to fostering a positive work environment while ensuring alignment with corporate objectives.
Overview
46
46
years of professional experience
Work History
V. P. of Operations-Southeast Division
T.M.S. International
Pittsburgh, Pennsylvania
04.2021 - 07.2024
- Enhanced customer satisfaction by resolving issues through knowledgeable, friendly service.
- Assessed customer needs promptly and efficiently to provide tailored solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Engaged customers in conversation using effective interpersonal skills to foster rapport.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Area Manager
Stein, Inc.
Cleveland, Ohio
01.1997 - 04.2021
- Managed daily operations across multiple locations, ensuring compliance with corporate standards and operational efficiency.
- Oversaw budgeting and financial planning to align with corporate objectives.
- Conducted regular meetings with store teams to align on objectives, review performance metrics, and incorporate customer feedback.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Resolved customer conflicts promptly, enhancing overall customer satisfaction and loyalty.
Superintendent
Stein, Inc.
Cleveland, Ohio
06.1994 - 01.1997
- Supervised staff including subcontractors and laborers on assigned projects.
- Established procedures to complete projects on time and within budget.
- Monitored project budgets to ensure resource allocation met operational needs.
- Communicated with clients on project status, addressing budgeting concerns and timeline adjustments.
General Foreman
Stein, Inc.
Cleveland, Ohio
03.1993 - 06.1994
- Oversaw construction operations, ensuring timely scheduling of personnel and supplies.
- Coordinated work schedules and task assignments to optimize team productivity.
- Contributed to bid preparation for new contracts by detailing labor costs and material requirements.
Shift Foreman
Stein, Inc.
Cleveland, Ohio
11.1988 - 03.1993
- Supervised daily operations of production teams, enhancing workflow efficiency.
- Implemented safety measures, leading to reduction in workplace incidents and ensuring compliance.
- Prepared reports on shift progress, documenting issues and corrective actions taken.
Laborer
Stein, Inc.
Cleveland, OH
01.1979 - 11.1988
- Cleaned screening plants, tracked job progress and operated heavy equipment. Filled in for vacationing supervisors.
Education
High School Diploma -
Cloverleaf High School
Lodi, OH06-1978
Some College (No Degree) - Business
Cuyahoga Community College
Cleveland, OHSkills
- Budget management
- Operational efficiency
- Project supervision
- Process improvement
- Customer relationship management
- Team collaboration
Timeline
V. P. of Operations-Southeast Division
T.M.S. International
04.2021 - 07.2024
Area Manager
Stein, Inc.
01.1997 - 04.2021
Superintendent
Stein, Inc.
06.1994 - 01.1997
General Foreman
Stein, Inc.
03.1993 - 06.1994
Shift Foreman
Stein, Inc.
11.1988 - 03.1993
Laborer
Stein, Inc.
01.1979 - 11.1988
High School Diploma -
Cloverleaf High School
Some College (No Degree) - Business
Cuyahoga Community College