David Blanco
Henderson,NV
Summary
Senior Relationship Banker with extensive experience in resolving complex customer issues and supervising daily branch operations. Proficient in cash flow analysis, loan origination, and wealth management. Proven ability to identify client needs and recommend appropriate banking products, driving business growth and customer loyalty.
Overview
12
12
years of professional experience
Work History
Senior Relationship Banker
US Bank
01.2021 - Current
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Resolved complex customer issues, resulting in increased trust and loyalty among clients.
- Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
- Provided support during audits by ensuring accurate documentation was maintained for all client interactions.
Assistant Manager
Wells Fargo
04.2013 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Associate of Arts - History
Santa Ana College
Santa Ana, CASkills
- Portfolio Management
- Wealth Management
- Investment Advisory
- Commercial Lending
- Financial Services
- Community Relations
- Loans
- Financial Advising
Languages
Spanish
Native or Bilingual
Timeline
Senior Relationship Banker
US Bank
01.2021 - Current
Assistant Manager
Wells Fargo
04.2013 - 02.2021
Associate of Arts - History
Santa Ana College
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