David Borys
Highland Park,IL
Summary
Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Service Consultant
Waterway Carwash
03.2023 - Current
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Streamlined service processes for increased efficiency and improved customer experience.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Conducted comprehensive needs assessments to identify areas for service improvement and tailored solutions accordingly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative
Walgreens
06.2022 - 08.2022
- Implemented and developed customer service training processes.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Maintained up-to-date knowledge of product and service changes.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
No Degree -
Highland Park High School
Highland Park, IL05.2024
Skills
Staff education and training
Team Collaboration
Records Maintenance
Key holder experience
Order and Refund Processing
Attention to Detail
Customer Service
Safety Procedures
Team Player
Service Sales
Languages
English
Native or Bilingual
Spanish
Limited Working
Polish
Native or Bilingual
Varsity Hockey
Played Hockey for Highland Park Highschool for 4 years, learning leadership and teamwork roles.
Timeline
Service Consultant
Waterway Carwash
03.2023 - Current
Customer Service Representative
Walgreens
06.2022 - 08.2022
No Degree -
Highland Park High School
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