David Bower
WHITEHALL,PA
Summary
Dynamic Owner/Lead Designer at Our Memories in Motion, adept in project management and customer relations, significantly enhanced client satisfaction and repeat business through innovative design solutions and effective communication. Excels in SEO and website optimization, ensuring a competitive edge and increased web traffic, while fostering strong client trust and partnership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner/Lead Designer
Our Memories in Motion
07.2005 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Interacted well with customers to build connections and nurture relationships.
- Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Redesigned existing websites for better usability, leading to higher user engagement and reduced bounce rates.
- Managed multiple website projects simultaneously while adhering to deadlines and maintaining a high level of quality workmanship.
- Boosted website traffic by implementing search engine optimization strategies and techniques.
- Designed landing pages that effectively conveyed brand messaging and promoted conversion goals, increasing lead generation potential.
- Maintained clear communication with clients throughout the design process, fostering strong relationships built on trust and transparency.
- Troubleshot technical issues promptly, minimizing downtime and ensuring uninterrupted site availability for users.
- Provided ongoing support for clients post-launch by addressing any concerns or making necessary updates as needed.
- Stayed current on industry trends and emerging technologies, incorporating new design techniques that enhanced the overall effectiveness of client''s online presence.
- Assisted in developing content strategy plans by incorporating SEO-friendly keywords within the site''s copywriting.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Adhered to SEO best practices while designing sites.
Education
No Degree - Wix Design
12.2015
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Business Management
- Business Planning
- Business Administration
- Customer Service
- Attention to Detail
- Decision-Making
Accomplishments
Certified by Wix as a Certified Wix Webmaster since 2015, 2017 Wix Megastar
Certification
- Certified Wix Webmaster, Wix - December 9th 2015
Timeline
Owner/Lead Designer - Our Memories in Motion
07.2005 - Current
Self Taught/Wix Ed - No Degree, Wix Design