Experienced professional with advanced technical and leadership training, skilled at motivating teams to perform at their best in order to accomplish organizational goals. Able to manage and supervise teams and direct day-to-day work activity.
Overview
19
19
years of professional experience
Work History
On Site Service Manager Cleveland Clinic
Rees Scientific
06.2021 - Current
Responded to customer callout's and field dispatches
Met with the customer to determine the nature of the service or repair
Conducted routine and advanced equipment servicing out in the field
Inspected and troubleshot equipment failures
Repaired equipment and replaced faulty parts
Installed and tested new equipment including server installations with thousands of data points
Provided preventive equipment maintenance
Provided technical training on new equipment installations
Maintained equipment stock in my vehicle
Completed job reports
I gained a validation certification ahead of all other regional employees with several years more experience than myself
Trained and mentored senior and junior employees within my region on installation and preventative maintenance techniques
Promoted to technician 2 skill level
Promoted to technician 3 skill level
Promoted to Regional Service Supervisor
Promoted to On Site Service Manager Cleveland Clinic
Sergeant
Army
11.2005 - Current
Learned and utilized the fundamentals of teamwork, leadership, safety, and quality control
Developed a strong work ethic and commitment to organization
Handpicked to perform duties above assigned rank
Provided training and mentoring to new personnel
Motivated team to perform in stressful conditions and meet deadlines
Mastered advanced soldiering skills such as teamwork, discipline, training, communication, and first aid
Prioritized workload and assignment duties, often with very short notice
Received instructions from management and delegated work responsibilities to employees
Conducted monthly job performance, goal setting, and career development counseling
Assisted in planning training and operational activities to ensure a productive work environment
Repaired, replaced and rebuilt aircraft structures, landing gear, fuel systems and functional components using hand tools and power tools
Interpreted, advised and performed all required maintenance procedures and policies to repair aircraft and related equipment
Maintained inventory systems and aircraft data systems and documented aircraft maintenance and services in electronic systems
Documented and processed classified materials
Developed and led training programs in preparation for combat
Surveyed and analyzed terrain to determine optimum equipment placement and use
Maintained 100% accountability of all assigned equipment worth more than $17,000,000
Performed day-to-day maintenance, including end-of-runway postflight, preflight and thru-flight special inspections and phase inspections
Maintained safety by implementing effective procedures regarding hazardous actions, materials and items
Repaired, replaced and rebuilt aircraft structures, landing gear, fuel