David Branch
Arlington,SD
Summary
Dynamic and results-oriented professional with a proven track record at JPS Health Network, excelling in deep cleaning expertise and relational ministry. Demonstrated ability to enhance customer satisfaction and streamline processes, showcasing a strong work ethic and attention to detail. Achieved significant improvements in efficiency and service quality, embodying reliability and professional appearance.
Overview
21
21
years of professional experience
Work History
Cleaning Technician
4.0 Cleaning & Pressure Washing
04.2021 - Current
- Consistently met deadlines for completion of assigned projects while maintaining strict quality standards throughout all stages of work.
- Streamlined detailing processes for increased efficiency and overall team productivity.
- Negotiated contracts with vendors for cost-effective procurement of supplies and equipment needed for daily operations.
- Continuously monitored industry trends and best practices so as to stay on top of latest advancements within the car detailing field, and adapt them into our own workflow as appropriate.
- Conducted regular inventory checks and maintained adequate supplies for smooth operations at all times.
- Developed a system for tracking work progress, enabling better resource allocation and scheduling accuracy.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained detailed records of completed jobs as well as any necessary follow-up actions or additional services required by customers.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Provided exceptional customer service and addressed customer inquiries.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Youth Pastor
El Bethel Baptist Church
08.2018 - Current
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Utilized various teaching techniques to effectively communicate biblical truths to young people in an engaging and relevant manner.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Recruited volunteers from the congregation to assist in various aspects of the youth ministry program such as event planning or leading small groups during Bible studies or retreats.
- Empowered young people to take ownership of their faith journey through small group discussions and Bible study sessions.
- Provided pastoral care and counseling to youth dealing with personal challenges, offering guidance and support.
Delivery Driver
Staples
12.2020 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
Fededx Ground
07.2018 - 12.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Medical Courier
JPS Health Network
03.2004 - 04.2018
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Reduced risk of specimen contamination, meticulously following handling guidelines.
- Fostered positive image of company through professional and courteous interactions.
- Followed safety procedures and regulations to protect packages and vehicles.
Education
Biblical Studies (Diploma)
Mount Olive Bible Institute
Arlington, TX05-2023
High School Diploma -
Dunbar
Fort Worth, TX06-1997
Skills
- Strong Work Ethic
- Reliability and punctuality
- Deep cleaning expertise
- Chemical handling knowledge
- Professional Appearance
- Attention to Detail
- Relational ministry
- Biblical Knowledge
- Worship Leading
- Teaching
- Lesson Planning
- GPS and route planning
- Map reading and navigation skills
Timeline
Cleaning Technician
4.0 Cleaning & Pressure Washing
04.2021 - Current
Delivery Driver
Staples
12.2020 - 10.2022
Youth Pastor
El Bethel Baptist Church
08.2018 - Current
Delivery Driver
Fededx Ground
07.2018 - 12.2020
Medical Courier
JPS Health Network
03.2004 - 04.2018
Biblical Studies (Diploma)
Mount Olive Bible Institute
High School Diploma -
Dunbar
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