David Bricker
Springtown,Texas
Summary
Proven track record in enhancing system performance and user satisfaction at Northwest ISD, adept in hardware and software installation and exceptional customer service. Spearheaded major upgrades and troubleshooting initiatives, significantly reducing downtime and improving operational efficiency.
Overview
9
9
years of professional experience
Work History
Computer Technician 1
Northwest ISD
02.2024 - Current
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Maintained office PCs, networks and mobile devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Updated and replaced outdated drivers and software for computers and office machines.
AV Technician 2
Digital Resources, INC.
03.2023 - 02.2024
- Set up projectors, laptops and microphones for live presentations.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Pulled and terminated variety of cables.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Performed service and system maintenance as directed.
SR. Field Engineer 1 - MIR
Raytheon Technologies
06.2020 - 08.2021
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Applied expertise in comprehensive root cause failure analysis.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Identified major issues that could arise and provided solutions for these problems.
- Monitored construction methods and installations, inspection and testing processes.
94S - PATRIOT Missile System Repairman
United States Army
06.2015 - 06.2020
- Maintained inventory of repair supplies and ordered parts.
- Implemented preventive maintenance measures to decrease emergent issues.
- Completed repairs and maintenance for four PATRIOT Batteries.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed detailed repair and maintenance procedures.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Tested systems, noting issues and completing preventive maintenance.
Education
High School Diploma -
Northwest High School
Justin, TX06.2015
Skills
- System Upgrades
- Attention to Detail
- Remote Support
- Printers and Peripherals Installation
- Customer Service
- Desktop and laptop installations
- Software Updates
- System diagnostics
- Computer Troubleshooting
- Hardware and software installation
Timeline
Computer Technician 1
Northwest ISD
02.2024 - Current
AV Technician 2
Digital Resources, INC.
03.2023 - 02.2024
SR. Field Engineer 1 - MIR
Raytheon Technologies
06.2020 - 08.2021
94S - PATRIOT Missile System Repairman
United States Army
06.2015 - 06.2020
High School Diploma -
Northwest High School
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