Hi, I’m
David Brown
Boston,MA
Summary
Experienced project manager skilled in effectively overseeing complex projects within diverse industries. Recognized for adeptly leading cross-functional teams to achieve timely and scope-compliant project delivery. Demonstrates a proven track record in managing project lifecycles and implementing process enhancements.
Overview
10
years of professional experience
1
Certification
Work History
Capital One
Project Manager
07.2021 - Current
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Supported and executed simultaneous delivery of various e-commerce and mobile projects.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Managed over 10 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Built strong relationships with stakeholders through effective communication and collaboration.
- Communicated project updates to stakeholders at all levels.
- Led cross-functional teams to successfully complete IT projects.
United States Military
Senior IT Manager
02.2015 - 10.2023
Job overview
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Oversaw IT department operations and training.
- Built, repaired and installed computer-related hardware based on deployment procedures.
Capital One
Brand Ambassador
01.2016 - 01.2017
Job overview
- Researched issues of importance for multiple countries and collaborated with leaders to reach sustainable solutions
- Served as delegate for Boston and Los Angeles, building relationships and representing the company at meetings and events
- Assisted teams of 10-20 with operational policies and procedures to drive services
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
- Participated in pilot programs to test new technologies and strategies
- Liaised and worked collaboratively with colleagues and vendors to support functionality of workspace
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Education
Bunker Hill Community CollegeBoston, MA
Associate of Arts from Business Management
Suffolk UniversityBoston, MA
Bachelor of Arts from Business Administration And Management
Skills
- Project Coordination
- Project planning and development
- Timely Deliverable Oversight
- Project Timeline Management
- Effective Stakeholder Communication
- Vendor Management Expertise
Accomplishments
- Going from Ambassador to Project Manager with my own process and projects all within a year.
- Moved to Los Angeles and headed a project no current team leads wanted to work on, reaching 90% lead time predictability.
- Led projects, achieving a 15% increase in completion rates.
- Served as delegate, enhancing company's public relations.
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Google IT Support Professional Certificate
- CompTIA Security+ Certification – CompTIA.
Timeline
Project Manager
Capital One
07.2021 - Current
Brand Ambassador
Capital One
01.2016 - 01.2017
Senior IT Manager
United States Military
02.2015 - 10.2023
Bunker Hill Community College
Associate of Arts from Business Management
Suffolk University
Bachelor of Arts from Business Administration And Management
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