Dependable professional with strong background installing, servicing, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
13
13
years of professional experience
Work History
Gate Technician
Access Professional Systems
El Cajon, California
02.2024 - Current
Installed and maintained various types of gates and access control systems.
Conducted regular inspections to ensure proper functionality of equipment.
Assisted customers with troubleshooting and resolving technical issues.
Provided training on system operation to new technicians and staff.
Utilized specialized tools for repairs and maintenance tasks effectively.
Handled customer requests and complaints quickly to improve overall service.
Created detailed reports documenting customer service interactions and product repairs.
Gate Technician
Superior Gate Services
Lake Elsinore, CA
11.2017 - 02.2024
Managed quality control and maintained high level of customer satisfaction.
Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Updated logs and job reports for completed and pending service calls at shift end.
Followed safety practices to safeguard against injury and damage to property.
Registration Clerk
Mission Hospital Mission Viejo
Mission Viejo, CA
05.2016 - 11.2017
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
Asked various questions from clients to obtain the information necessary for paperwork.
Schedule Coordinator
Always Best Care Senior Services
San Diego, CA
02.2016 - 04.2016
Engaged with patients and families to provide emotional support and daily living instruction.
Planned and delegated work to meet project and production goals.
Coordinated with clients and management to stay up-to-date on progress.
Caregiver, Special Needs
Pathway, Inc.
San Bernardino, CA
02.2015 - 03.2016
Aided with mobility and independence for disabled individuals and continually monitored safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Card Dealer
Harrah's Resort Southern California
Valley Center, CA
06.2013 - 06.2014
Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
Performed functional game duties quickly by efficiently handling money and chips.
Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
Calmed down angry guests or patrons using skills in active listening and positive engagement.