Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Sales Representative
Augustus Workman State Farm
12.2024 - 07.2025
Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals, and close sales.
Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
Developed and implemented sales strategies to increase revenue.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Built relationships with customers and community to promote long term business growth.
Developed and maintained strong working relationships with professionals within assigned territory.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
I made over 500 weekly sales calls.
Store Leader
Rev Atl. Solutions
11.2022 - 08.2024
Sales Performance and KPI focus, I exceeded sales goals 4 times in my time there, while utilizing key analytics such as monthly sold reports, and end of week reports to ensure month to month we saw growth.
I handled all store orders to fulfill product placement, this led to me seeing a 78% margin increase on numerous products due to personalized sales calls with providers of the product.
Developed multiple sales strategies to address range of project and customer types.
Created annual performance-based sales plans organized by sub-markets to drive consistent financial and sales growth company-wide.
Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
Inventory and Merchandising, I maintained optimal stock through my orders and utilized items sold reports to fulfill such orders.
Planning and executing, planned goals for employees and implemented seasonal demands and competitions to excite the employees on short term growth for long term success.
Established and oversaw collaborative relationships with independent sales representatives and market-specific dealers.
Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
Managed CRM system to coordinate information from lead sources.
Work Study Student
The University of Southern Mississippi
12.2019 - 05.2024
Filmed live football games, ensuring high quality film for coaching staff to do reviews, evaluations, and recruitment purposes. This included pro days as well.
Assisted in finding staff members for the manager of our department. I helped train and hire 8+ individual during my time there.
Assisted with coaching drills over the summer of 2023, I collaborated with coaches to breakdown roughly 18000 plays and assisted in managing player attendance and scheduling.
Supported multiple camps on campus during the 4 summers I was there, I worked front desk and checked in over 400 athletes each summer, along with helping drill operations.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Sales Specialist
Dicks Sporting Goods
09.2019 - 01.2023
Multiple Department understanding, handling customer service, inventory restocks, organization, and sales solutions.
Firearm and License sales, I sold and processed critical items such as firearms and license to utilize hunting grounds and waterways in Mississippi.
Repair and Assembly, I handled all bike repairs and assembly along with workout products such as treadmill, bicycle, and workout stands/benches.
Golf maintenance and Work Orders, I spearheaded golf Re-Shafts and submitted work orders for larger damage issues.
I helped ensure online order fulfillment was handled correctly during the pandemic; this was also the transition to online ordering along with store pick up at dicks sporting goods. I worked through the pandemic gaining key knowledge on how to fulfill online orders with accuracy.
I worked front end register and 3 different POS systems while employed at dicks, this generally involved protection plans, checkout, and customer sign up.
Operator
LINEWORK | MDR CONSTRUCTION
01.2019 - 08.2019
I attended technical college for this role and learned how to climb and install electrical equipment and lines over distribution and transmission systems.
Equipment operations required 100s of hours of safety protocols, I completed that both in hiring and in school.
I did 10-hour OSHA training and learned CPR and First Aid.
I operator diggers, bucket trucks, and hauled over 100000 pounds across 2000 miles.
Learned tie offs, rigging, and electrical theory.
I also earned pole climbing certifications during school and utilized it at work during storms over water.
Education
Bachelor of Science - Sports Coaching , Sports Buisness
The University of Southern Mississippi
Hattiesburg, MS
05-2024
Technical Degree - Utility Lineworker Technology Program
East Mississippi Community College
Scooba, Ms
05-2019
Skills
Relationship building
Customer service
Sales strategies
Office administration
Marketing
Payment processing
Sales
Lead prospecting
Salesforce CRM experience
Salesforce management
Sales strategy development
Technical skills
Technical education
Technical document reading
Leadership
Certification
First Aid Certified
CPR Certified
High Voltage Certified
Pole Climbing
OSHA Certified
Electrical Safety Certified
Heavy Equipment
Timeline
Account Sales Representative
Augustus Workman State Farm
12.2024 - 07.2025
Store Leader
Rev Atl. Solutions
11.2022 - 08.2024
Work Study Student
The University of Southern Mississippi
12.2019 - 05.2024
Sales Specialist
Dicks Sporting Goods
09.2019 - 01.2023
Operator
LINEWORK | MDR CONSTRUCTION
01.2019 - 08.2019
Bachelor of Science - Sports Coaching , Sports Buisness
The University of Southern Mississippi
Technical Degree - Utility Lineworker Technology Program
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm