Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Byron

So. San Francisco,CA

Summary

Professional Systems Technician with strong technical skills in network configuration, hardware troubleshooting, and software installation. Known for effective collaboration within teams, adapting to changing requirements, and delivering reliable results. Adept at diagnosing issues and implementing solutions to enhance system performance and efficiency. Recognized for integrity, reliability, and proactive approach to problem-solving.

Detail-oriented technology professional prepared to excel in system maintenance and troubleshooting. Background includes ensuring system reliability and efficiency through effective problem resolution and technical expertise. Known for strong team collaboration and adaptability to changing project needs, consistently leveraging skills in diagnostics and system optimization to deliver results.

Overview

36
36
years of professional experience

Work History

System Technician

AT&T
03.1998 - 12.2013

plan ,install ,maintain company voice and data networks

  • Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
  • Enforced safe job site and maintained compliance with company safety, OSHA and customer-specific safety standards.
  • Installed and wired system devices using standard product setup and electrical knowledge.
  • Submitted daily paperwork to record completed jobs and related information.

Service Technician

ATT
09.1979 - 03.1998
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

Operator

Att
04.1978 - 09.1979

answer automated calls from customers and assisting customer for completion of phone calls on occasion relief of supervisor of operators.

  • Provided on-the-job training to newly hired workers and team members.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Education

Associate of Arts - Business Administration

College of San Mateo
San Mateo, CA

Skills

  • Network troubleshooting
  • Wireless networking
  • Remote support

Timeline

System Technician

AT&T
03.1998 - 12.2013

Service Technician

ATT
09.1979 - 03.1998

Operator

Att
04.1978 - 09.1979

Associate of Arts - Business Administration

College of San Mateo
David Byron