Summary

Overview

Work History

Education

Skills

Timeline

DAVID CALDERON

San Antonio,Texas

Summary

CTS CERTIFIED

Overview

11

11

years of professional experience

Work History

Service Technician

Data Projections

11.2012 - Current

Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Evaluated systems according to predetermined checklist and noted issues.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Assisted training end users on proper use of hardware and software to deliver excellent customer service.

Education

Associate of Applied Science - Electronics Equipment Installation And Repair

National Education Center

San Antonio, TX

06.1994

Skills

Preventive Maintenance
Customer Service
Technical Support
Quality Assurance

Equipment Troubleshooting
Installation and Repair
Flexible and Adaptable
Punctual and Reliable

Timeline

Service Technician

Data Projections

11.2012 - Current

Associate of Applied Science - Electronics Equipment Installation And Repair

National Education Center