David Campbell II
Providence,RI
Summary
Proven to enhance customer satisfaction and order accuracy at Walmart, I excel in customer engagement and adaptability to change. Leveraging strong decision-making and relationship-building skills, I've consistently met deadlines, improved service quality across roles, and contributed to positive customer experiences without compromising service quality.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
01.2022 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Server
Cedarbrook Nursing Home
11.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Busser
Black Rock Steakhouse
05.2020 - 10.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Supported team members with additional tasks, promoting a positive work environment.
Education
No Degree - Communications
Morgan State University
Baltimore, MDAssociate of Arts - General Studies
Community College of Rhode Island
Warwick, RI07.2024
High School Diploma -
Plymouth High School
Canton, MI06.2021
Skills
- Film-making experience
- Creativity
- Video Production
- Complaint resolution
- Adaptability to Change
- Attention to Detail
- Sound Production
- Decision-Making
- Relationship Building
- Trend understanding
- Social Media Communications
Timeline
Online Grocery Associate
Walmart
01.2022 - Current
Server
Cedarbrook Nursing Home
11.2020 - 05.2021
Busser
Black Rock Steakhouse
05.2020 - 10.2020
No Degree - Communications
Morgan State University
Associate of Arts - General Studies
Community College of Rhode Island
High School Diploma -
Plymouth High School