Sandra Jimenez Palomino
Norwich,CT
Summary
Results-driven professional with extensive experience in online grocery operations. Strong focus on product quality assurance and team training, committed to maintaining high standards of service and accountability in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Online Grocery Associate
Stop & Shop
Uncasville, Connecticut
06.2020 - Current
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Monitored quality of products picked for customer orders.
- Resolved online order issues quickly, enhancing customer satisfaction and experience.
- Communicated with customers regarding order updates and changes.
- Bagged groceries to ensure product integrity, separated fragile items, and maintained proper temperature for frozen and perishable foods.
- Trained new associates on online order procedures and systems.
- Cultivated strong relationships with grocery store personnel through professionalism and friendly interactions.
- Sought help from store personnel to locate unavailable items.
Education
Associate of Arts - English Literature
CT State Community College
Norwich, CT05-2027
Skills
- Grocery store operations
- Product knowledge
- Product quality assurance
- Customer service
- Cash handling expertise
- Grocery bagging
- Decision-making
- Time management
- Flexible availability
- Lifting capacity 50 pounds
- Heavy lifting experience
- Physical stamina
- Team development
- Strong work ethic
- Accountability
- Effective communication
- Customer relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Online Grocery Associate
Stop & Shop
06.2020 - Current
Associate of Arts - English Literature
CT State Community College