Diligent with a solid background in production processes. Adept at streamlining operations and contributing to quality improvements. Demonstrated ability in problem-solving and maintaining high standards of safety and efficiency.
Work History
Production Specialist
4 Years 8 Months
Shutterfly | 10.2021 - 06.2026
40 Hours per week
Troubleshot any issues regarding customer orders
Assisted with data recovery and sending back up files to photographers on site
Supported multiple customer accounts
Retrieved and analyzed data from portal
Assisted/managed media uploads
Student Intern
3 Months
Baltimore County Department of Aging | 05.2019 - 08.2019
25 hours per week
Collaborated with senior designer to create templates
Recorded and edited videos to create content
Designed brochures and newsletters for senior center
Student Intern
8 Months
Maryland Institute for Emergency Medical System Services | 09.2015 - 05.2016
25 Hours per week
Collaborated with senior media specialists for all projects
Photographed and recorded content for John Hopkins Hospital and University of Maryland Medical Hospital
Filmed and edited public service announcements for multiple fire departments
Designed multiple brochures and posters
Education
Bachelor of Science - Visual Communication Design
Stevenson University | Owings Mills, Maryland | 01-2020
Skills
Troubleshooting
Mass Communication
Microsoft Office
Video Editing
Process improvement
Adaptable
Data analytics
Priority management
Collaborative
Willing to Learn
Adobe Creative Suite
User Access Management
Timeline
Production Specialist
Shutterfly
10.2021 - 06.2026Read More
Student Intern
Baltimore County Department of Aging
05.2019 - 08.2019Read More
Student Intern
Maryland Institute for Emergency Medical System Services
09.2015 - 05.2016Read More
Stevenson University
Bachelor of Science from Visual Communication Design