Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
David Capps

David Capps

El Paso,TX

Summary

Dedicated and experienced healthcare professional with a strong background in healthcare information EHR systems, data security, compliance, and data analytics. Seeking to leverage my expertise in safeguarding patient information and optimizing data processes for a reputable healthcare organization that prioritizes advancements in patient access, telehealth, and home health device monitoring systems.

Overview

14
14
years of professional experience

Work History

Monitoring Specialist

Mesquite ISD
Mesquite, TX
04.2024 - Current

As a school bus monitor, my main responsibility is ensuring the safety and well-being of students during their daily rides to and from school. I supervise the students on the bus to make sure everyone stays seated, follows the rules, and behaves properly to avoid any disruptions. It's crucial for me to enforce safety protocols and assist in emergency procedures if necessary. I also help students, especially the younger ones and those with disabilities, as they board and exit the bus, ensuring they do so safely and orderly.

I act as a vital communication link between the students and the bus driver. This role involves relaying important messages that might affect the bus schedule or safety conditions. I'm also tasked with managing attendance and keeping records to ensure all students are accounted for during each trip. My job extends to assisting the bus driver by watching out for traffic hazards and helping manage any student issues that arise. Whether it's providing comfort to a distressed student or handling minor health concerns, I'm there to support and ensure a secure and supportive environment for all the students while they're on the bus.

Healthcare EHR Administrator

Project Vida Health Center
El Paso, TX
11.2019 - 10.2023

Led the rollout and setup of new EHR systems across various departments, ensuring a smooth transition from legacy systems while meticulously safeguarding protected health information (PHI) in full compliance with HIPAA and state/federal laws

  • Monitored system performance, identifying areas for improvement, and worked collaboratively with IT specialists to optimize the EHR system for speed, reliability, and adherence to regulatory standards
  • Collaborated with Clinical, Operations, and Finance departments to optimize electronic health record (EHR) workflows, making data-driven recommendations for enhancements in alignment with state/federal laws, rules/regulations, and TJC standards
  • Developed and maintained comprehensive user manuals, training materials, and reports on system usage, issues, and resolutions, ensuring full compliance with privacy and security regulations
  • Regularly attended EHR trainings and ECW university courses to stay updated on the latest features and best practices.
  • Worked with external partners, handling EHR interfaces related to immunizations, laboratories, HIE, and more, maintaining the highest level of data security and confidentiality
  • Delivered EHR training to both new and existing employees, keeping them informed on system updates and new features while safeguarding patient data
  • Established and enforced the organization's HIPAA and data security policies and procedures, ensuring strict compliance with all relevant laws and regulations
  • Oversaw the consistent and accurate entry of patient data, ensuring it adheres to healthcare regulations and standards while protecting the privacy of patient records
  • Coordinated with software vendors for regular updates, ensuring the EHR system remains current and integrates new features such as EVA, CCM, RCM, and Healow telehealth systems.
  • KPI Development: Established performance metrics to monitor program effectiveness and guide improvements using custom dashboards.

Program Supervisor / Patient Records Specialist

Department of Aging and Disability
01.2016 - 11.2019
  • Designed, developed, and implemented programs aligning with organizational objectives, with a focus on safeguarding patient records and ensuring compliance with relevant healthcare regulations
  • Collaborated with cross-functional teams to ensure program effectiveness, emphasizing data-driven outcomes in line with state and federal laws and TJC standards for quality patient care
  • Evaluated program outcomes and suggested data-driven improvements, all while ensuring strict adherence to regulatory standards
  • Conducted Cerner EHR training and provided resources to staff involved in program execution, emphasizing EHR workflows and the importance of patient data protection and compliance.
  • Served as a QA/QI patient record supervisor, ensuring the accuracy and security of patient data throughout the organization, all while complying with healthcare regulations and data security standards.

Medicare Administrator Contractor

El Paso MHMR
01.2010 - 11.2015
  • Managed financial records and ensured full compliance with healthcare laws, protecting sensitive financial and patient data
  • Prepared and analyzed financial statements and reports, emphasizing financial efficiency and compliance with healthcare regulations
  • Handled budgeting and financial forecasting for healthcare projects while ensuring accurate billing and coding in accordance with healthcare regulations, all in alignment with data security and privacy requirements
  • Monitored expenditure and ensured financial efficiency, supporting the organization's financial goals while maintaining data security
  • Liaised with financial institutions and stakeholders to safeguard financial information and promote organizational financial objectives in compliance with data security regulations
  • Assisted in financial decision-making to support organizational goals and implemented financial policies and procedures to improve financial operations, all while ensuring data security
  • Stayed updated on healthcare financial regulations and compliance requirements, ensuring the highest level of financial data security and privacy.

Education

Masters of Healthcare Informatics (MSHI) - Healthcare Administration

El Paso, TX

Skills

  • Experience in utilizing an array of data analytics tools, including Tableau, EBO, Cognos, and Azara, to ensure data security and compliance with healthcare regulations
  • Ability to convey complex ideas in a straightforward and approachable manner
  • I have over seven years of extensive experience as a HIPAA compliance officer and trainer
  • Experience in multiple technical specialties, including cybersecurity, data analytics, and cloud computing
  • I have leveraged Six Sigma methodologies for over a decade to acquire knowledge and have effectively applied data-driven approaches
  • IT infrastructure and planning experience (10 years), emphasizing the importance of data security in healthcare IT systems

Timeline

Monitoring Specialist

Mesquite ISD
04.2024 - Current

Healthcare EHR Administrator

Project Vida Health Center
11.2019 - 10.2023

Program Supervisor / Patient Records Specialist

Department of Aging and Disability
01.2016 - 11.2019

Medicare Administrator Contractor

El Paso MHMR
01.2010 - 11.2015

Masters of Healthcare Informatics (MSHI) - Healthcare Administration

David Capps