David Carpenter
7 Brew Coffee
Knoxville,TN
1
Certification
6
years of professional experience
Versatile Computer Engineer with technical knowledge and training. Knowledgeable in all phases of computer hardware and software lifecycles. Equally skilled maintaining and enhancing aging legacy systems or building cutting-edge new product installations from scratch. Very tenacious and eager to learn.
Work History
Barista
2 Years 3 Months- Operated cash registers, ensuring accurate and efficient processing of customer payments.
- Delivered prompt and professional responses to customer inquiries, enhancing overall satisfaction.
- Operated cash registers to process customer payments.
- Coordinated customer flow during morning rush hours of customers daily with efficient, levelheaded customer service.
Team Trainer
9 Months- Collaborated with management to pinpoint organizational process improvements, enhancing overall efficiency.
- Supervised and trained kitchen staff on proper preparation techniques, ensuring compliance with safety and quality standards.
- Provided customers with product information and resolved their issues in a timely manner.
- Provided customers with product information and resolved issues promptly, resulting in increased customer satisfaction.
Computer Technician
3 Months- Troubleshot complex technical problems with hardware components, operating systems, and applications to restore functionality and enhance system performance.
- Assessed customer needs to recommend tailored products or services that met specific requirements and improved user satisfaction.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Built custom PCs according to customer specifications, integrating components from various manufacturers to ensure optimal performance.
Education
Bachelor of Science - Computer Engineering
Associate of Science - General Studies (Computer Science)
Skills
Technical Troubleshooting
Network operations
Performance Improvement
Project Management
Coding
Task Delegation
Effective Stress Management
Time management
Team player
Attention to detail
Friendly and outgoing
Accomplishments
- 4.0 Highschool GPA
- 3.23 Current College GPA
- Reciever of the Walters State Presidental Scholarship
Certification
- COMPTIA IT Fundumentals+ Certification - Dec 2019
- Testout PC Pro Certification - Dec 2019
References
References available upon request.
Timeline
Barista
7 Brew Coffee
05.2024 - CurrentRead More
Team Trainer
Taco Bell
08.2023 - 05.2024Read More
Computer Technician
Computer Pros Greeneville
05.2020 - 08.2020Read More
Walters State Community College
Associate of Science from General Studies (Computer Science)
Read More
The University of Tennessee - Knoxville
Bachelor of Science from Computer Engineering
Read More