Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

VICTORIA RODRIGUEZ

Edinburg,USA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
McAllen, TX
02.2024 - 10.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.

Asset Protection Customer Host

Walmart
Edinburg, TX
01.2024 - 08.2024
  • Greeted customers upon entry and provided assistance with any inquiries or concerns.
  • Monitored customer activity to detect potential theft or shoplifting.
  • Assisted store personnel in enforcing company policies and procedures.
  • Maintained surveillance equipment such as cameras and alarm systems.
  • Ensured adequate inventory levels by performing cycle counts on a regular basis.
  • Developed strategies for preventing losses due to shoplifting, employee dishonesty, and other forms of theft.
  • Reported all suspicious activities to store management immediately.
  • Provided excellent customer service in line with company standards at all times.
  • Communicated regularly with other departments concerning asset protection matters.

Education

High School Diploma -

Robert Vela High School
Edinburg, TX
06.2014

Skills

  • Espresso machine operation
  • Up-selling
  • Coffee expertise
  • Opening and closing duties
  • Drawer balancing
  • Product restocking
  • Product knowledge
  • Returns processing
  • Customer service excellence
  • Merchandise restocking
  • Merchandise exchange
  • Cash handling and management
  • Staff training
  • Drawer management
  • Customer inquiries
  • Guest services
  • Stress management
  • Cash handling expertise
  • Telephone management
  • Data entry efficiency
  • Data entry knowledge
  • Data entry workflow optimization
  • Data entry and reporting
  • Customer service
  • Technical troubleshooting
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Problem solving
  • Time management
  • Device troubleshooting
  • Technical writing
  • Flexible schedule
  • Script writing
  • Adaptability and flexibility
  • Organizational skills
  • Task Completion
  • Typing speed
  • 80 WPM
  • Analytical skills
  • Excellent communication
  • Interpersonal communication
  • Problem-solving aptitude
  • Document typing and formatting
  • Email management
  • Documentation preparation
  • Excellent grammar
  • Strong vocabulary
  • Professionalism and etiquette
  • Work independently

Languages

  • English, Full Professional
  • Spanish, Professional

Languages

English
Professional
Spanish
Professional

Timeline

Barista

Starbucks
02.2024 - 10.2024

Asset Protection Customer Host

Walmart
01.2024 - 08.2024

High School Diploma -

Robert Vela High School

Similar Profiles

CREATE PROFILE