David Casanova
Tomball,TX
Summary
Dynamic and results-driven professional with experience at Sandlewood Manor, excelling in multitasking and complaint resolution. Proven ability to enhance guest satisfaction through exceptional service and relationship building.
Overview
3
3
years of professional experience
Work History
Steward
Sandlewood Manor/Chateau Nouvelle
Tomball, TX
03.2024 - Current
- Quickly and efficiently translated concerns between guests and management.
- Maintained cleanliness and organization of dining areas, ensuring a pleasant and comfortable experience for guests
- Assisted in the setup and breakdown of banquet events, including arranging tables, chairs, linens, and decorations
- Collaborated with kitchen staff to coordinate food delivery to tables in a timely manner
- Worked effectively as part of a team during busy periods to ensure efficient service flow
- Provided exceptional customer service by promptly fulfilling drink orders and addressing customer inquiries or concerns
- Followed all safety protocols regarding handling of hazardous materials such as cleaning agents or broken glassware
- Worked efficiently in a fast-paced environment while maintaining attention to detail
Waiter/Server/Bartender
LaRue Catering and Events
Tomball, Texas
11.2022 - Current
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Worked collaboratively with team members to provide efficient service during peak hours
- Provided exceptional customer service by engaging with guests in a friendly manner, and anticipating their needs.
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
Education
High School Diploma -
Tomball High School
Tomball, TX05-2022
Skills
- Foreign language proficiency
- Multitasking efficiency
- Complaint resolution
- Time management
- Attention to detail
- Adaptability in service
- Relationship building
- Customer assistance
- Windows OS
- Work Ethic
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Steward
Sandlewood Manor/Chateau Nouvelle
03.2024 - Current
Waiter/Server/Bartender
LaRue Catering and Events
11.2022 - Current
High School Diploma -
Tomball High School