David Castillo
Cathedral City,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hotel Security Officer
The Ritz Carlton Rancho Mirage
Rancho Mirage, CA
10.2021 - Current
- Enhanced hotel safety by conducting regular security patrols and monitoring surveillance systems.
- Mitigated disputes between guests or visitors, ensuring peaceful resolutions that upheld the reputation of the hotel.
- Provided exceptional customer service to guests while maintaining a vigilant watch for potential security risks.
- Responded swiftly to alarms or calls for assistance, ensuring prompt resolution to potential threats or disturbances.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked with local, state and government agencies regarding company security matters.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Multitasking Abilities
- Active listening
Certification
Guard Card
First Aid & CPR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hotel Security Officer
The Ritz Carlton Rancho Mirage
10.2021 - Current
High School Diploma -
Cathedral City High School