Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

David Castro

Deltona,FL

Summary

Dedicated and service-oriented professional with a strong work ethic and a commitment to public safety. Experienced in fast-paced environments that require quick decision-making, teamwork, and strong communication skills. Proven ability to remain calm under pressure, resolve conflicts, and provide excellent customer service. Adept at handling diverse situations with professionalism, integrity, and attention to detail. Passionate about serving the community and eager to apply problem-solving skills, adaptability, and a strong sense of responsibility to a career in law enforcement.

Overview

9
9
years of professional experience

Work History

Team Member

Target Co.
Orlando, USA
11.2022 - Current
  • Maintain inventory by following the store's priority metrics of low or out of stock merchandise
  • Consistently pulling items from the back and into the sales floor to meet priority metrics for the night
  • Assist guests looking for specific items or brands while shopping
  • Maintain communication with other team members to ensure proper teamwork

Inside Sales Representative

ADT Security Services
Jacksonville, USA
08.2022 - 11.2022
  • Answer new and existing customer phone calls while following sales processes
  • Consultatively work with customers to close sales by gathering information, determining their hot button and scheduling installation appointments
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc

Team Member

Chick-Fil-A
Jacksonville, USA
10.2015 - 08.2021
  • Entered requested menu items into the POS terminal, modifying with substitutions and add-ons to customize orders
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards
  • Organized food items on serving trays and in carry-out packages
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
  • Restocked the workstation with supplies and communicated out of stock items to management
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency

Education

Criminal Justice Degree -

University of Central Florida
Orlando, FL
05-2027

Associate of Arts -

FSCJ
Jacksonville, Florida
12-2023

GED -

GENERAL EDUCATION DEVELOPMENT
08.2021

Skills

  • Communication
  • Active Listening
  • Team Player Mentality
  • Technology Oriented
  • Adaptability and Flexibility
  • Disciplined
  • Willingness to learn

Affiliations

  • 1st Degree Black-Belt in Tae-Kwon-Do
  • 1 Semester of AFROTC

Timeline

Team Member

Target Co.
11.2022 - Current

Inside Sales Representative

ADT Security Services
08.2022 - 11.2022

Team Member

Chick-Fil-A
10.2015 - 08.2021

Criminal Justice Degree -

University of Central Florida

Associate of Arts -

FSCJ

GED -

GENERAL EDUCATION DEVELOPMENT

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David Castro