Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Cervantes

Los Angeles ,California

Summary

Hardworking and imaginative Makeup Artist with exceptional team commitment, strong attention to detail and outstanding communication skills. Thorough understanding of makeup techniques, beauty trends and creation of special effects with makeup. Passionate about helping people discover personal beauty by accentuating natural features.

Overview

16
16
years of professional experience

Work History

Event Specialist

Coty US
Los Angeles, California
08.2021 - Current
  • Educated customers on proper usage of skincare and makeup products for optimal results.
  • Replenish stock levels of cosmetics and skincare items.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Collaborated with other makeup artists to achieve team and counter goals.
  • Promoted sales events and product launches to customers.

Service Manager

Ulta
Calabasas, California
07.2020 - 08.2021
  • Managed Salon and Prestige cosmetic staff to ensure customer satisfaction and compliance with company policies.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Resolved customer complaints in a timely manner.
  • Managed Salon, Hair stylist, and Prestige cosmetics.
  • Managed recruiting, hiring and performance monitoring of sales team.

Mac Cosmetics Business Manager

Nordstrom
Canoga Park, California
06.2017 - 12.2019
  • Managed daily operations of cosmetics business, including customer service, inventory control, and financials.
  • Developed and implemented new strategies to increase sales and profitability.
  • Supervised staff members in order to maximize efficiency and productivity levels.
  • Managed and Facilitated makeup classes for customers.

Store Manager

Urban Decay
Torrance, California
10.2016 - 06.2017
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored employee performance and identified performance gaps for corrective action.

Store Manager

MAC Cosmetics
, California
03.2014 - 10.2016
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Mac Cosmetics Manager

Nordstrom
Thousand Oaks, California
08.2008 - 03.2014
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase sales of cosmetic products.
  • Provided training sessions for staff on product knowledge and customer service skills.
  • Analyzed existing sales data to determine areas for improvement.

Education

High School Diploma -

Delano High School
Delano
06-1999

Skills

  • Presentations and demonstrations
  • Brand building and awareness
  • Customer consulting
  • Makeup Application
  • Special occasion makeup application
  • Makeup and Lashes
  • Sales strategy
  • Client Relationship Building
  • Product Promotion

Accomplishments

Nordstrom Pacesetter for 5 years in a row.

Mac Cosmetic certified for Advanced Makeup application.

Facilitated Successful Mac Cosmetics Makeup Classes.

Part of the Mac Cosmetics Impact Team.

Timeline

Event Specialist

Coty US
08.2021 - Current

Service Manager

Ulta
07.2020 - 08.2021

Mac Cosmetics Business Manager

Nordstrom
06.2017 - 12.2019

Store Manager

Urban Decay
10.2016 - 06.2017

Store Manager

MAC Cosmetics
03.2014 - 10.2016

Mac Cosmetics Manager

Nordstrom
08.2008 - 03.2014

High School Diploma -

Delano High School
David Cervantes