David Chapman
Marlborough,CT
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
14
14
years of professional experience
Work History
Cable Installation Technician
ITG
Wallingford , CT
11.2020 - Current
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Set up networks and computers for business and residential customers.
Cable Installer
Prince Telecommunications
Fiskdale , MA
03.2017 - 10.2020
- Installed data and telephone cable lines between outside underground or pole lines and residential.
- Completed new connects, reconnects, disconnects and service changes for residential.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
Deli Clerk
Stop & Shop
Glastonbury , CT
08.2008 - 06.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Learned other teammates' work tasks to train as backup.
- Created appealing food arrangements for party trays and specialized orders.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Rham High School
Hebron, CT06.2008
Skills
- Decision-Making
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- PPE Compliance
- Planning and Coordination
- Interpersonal Communication
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Problem-Solving
- Flexible and Adaptable
Timeline
Cable Installation Technician
ITG
11.2020 - Current
Cable Installer
Prince Telecommunications
03.2017 - 10.2020
Deli Clerk
Stop & Shop
08.2008 - 06.2017
Rham High School
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