David Chaves Duran
Mount Pleasant,IA
Summary
Bilingual Finance MBA student with expertise in planning meetings, handling month-end reporting and managing payroll tasks. Eager to support a high business environment and be an appreciated member of a capable team of peers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Frequently praised as hard-working by peers. I can be relied upon to help the company achieve its goals. Determined individual with attention to detail and well-trained in keeping meticulous financial records.
Overview
5
5
years of professional experience
Work History
Customer Service
Verizon
09.2022 - 12.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Consulted with customers to assess service requirements and produce accurate orders.
- Responded to customer requests for products, services, and company information
RECEIVING TEAM
CORNERSTONE BULDING BRANDS
12.2021 - 07.2022
- Skilled in operating forklift and crane and maintaining a safe work environment
- Strong sense of time organization and urgency
- Able to work independently and within a team
- Attention to detail: highly detail-oriented and skilled in accurately entering data, labeling packages, and identifying potential errors
- Compared shipping orders and invoices against contents received to verify accuracy
- Inspected incoming and outgoing shipments to identify discrepancies with records
MANAGER/ SERVER
Mi Pueblo Real
12.2017 - 03.2022
- Managed team of 8 serves, created schedules and delegated tasks
- Trained and supervised new hires
- Checked with customers to ensure everyone is enjoying their meals and take action to correct any problems
- Collected payments from customers
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
Recreation Fitness Center, REC
03.2021 - 06.2021
- Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
Education
MBA - Finance
Mount Mercy University
Cedar Rapids, IA12.2024
Bachelor of Arts - Business Administration
IOWA WESLEYAN UNIVERSITY
Mount Pleasant, IA05.2021
Skills
- Bilingual: Spanish and English proficiency level
- Asset Management
- Financial Reporting
- Cross-Cultural Communication
- Willingness to learn daily on job
- Fast learner and hard worker
- Microsoft Office intermediate skill level
- Coachable and open for feedback
- Statistical Analysis
Additional Information
- Awards & Honors , Dean List Spring 2020 Extracurricular Activities Iowa Wesleyan Men's Soccer Team Iowa Raptors F.C.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service
Verizon
09.2022 - 12.2022
RECEIVING TEAM
CORNERSTONE BULDING BRANDS
12.2021 - 07.2022
Recreation Fitness Center, REC
03.2021 - 06.2021
MANAGER/ SERVER
Mi Pueblo Real
12.2017 - 03.2022
MBA - Finance
Mount Mercy University
Bachelor of Arts - Business Administration
IOWA WESLEYAN UNIVERSITY