David Chavez
Ontario,CA
Overview
14
14
years of professional experience
Work History
General Manager
Azure Hotel & Suites, a Trademark Hotel Collection by Wyndham
06.2018 - Current
- Forecasting daily, weekly, and monthly to accomplish budgeted revenues
- Managing budget, payroll, and capital investments in the property
- Maximizing revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers
- Coordinating with different vendors to start renovation projects in guest rooms.
Assistant General Manager
Azure Hotel & Suites, a Trademark Hotel Collection by Wyndham
06.2017 - 06.2018
- Assisted on all levels of guest relations, including conflict management, to ensure repeat business and customer satisfaction
- Daily supervision included staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards
- Built positive rapport with ownership
- Assisted with implementation of the Wyndham Brand(Trademark) and executed the PMS cut-over
- Assisted sales team in developing strategies for group, corporate, and convention business.
Sales Manager
Best Western Plus Inn Suites Ontario Airport East
01.2015 - 06.2017
- Prospected, qualified, saturated, penetrated and managed business opportunities in assigned markets
- Developed sales goals for specific to market segments
- Collaborated with the General Manager on all aspects of the yearly budget
- Built relationships through community involvement.
Sales Coordinator
Best Western Plus Inn Suites Ontario Airport East
06.2014 - 01.2015
- Created group reservation, generated daily reports, followed up on sales leads, processed proposals, and maintained files
- Conducted site tours of hotel to potential clients
- Worked closely with operations to ensure that sales bookings were being managed efficiently
- Assisted the Front Office Manager with deposits, resolved guest complaints, and scheduling.
Front Desk Agent
Comfort Suites Ontario Airport
Ontario
02.2013 - 06.2014
- Welcomed guests and provided information regarding availability, room types, room rates
- Provided superior customer service
- Efficiently checked guest in and out
- Compiled reports relevant to guest accounts, receipts, and vouchers.
Cashier
Baker’s Drive Thru
Ontario
06.2010 - 02.2013
- Attended to walk-in and drive-thru customers while assembling and taking orders out.
Timeline
General Manager
Azure Hotel & Suites, a Trademark Hotel Collection by Wyndham
06.2018 - Current
Assistant General Manager
Azure Hotel & Suites, a Trademark Hotel Collection by Wyndham
06.2017 - 06.2018
Sales Manager
Best Western Plus Inn Suites Ontario Airport East
01.2015 - 06.2017
Sales Coordinator
Best Western Plus Inn Suites Ontario Airport East
06.2014 - 01.2015
Front Desk Agent
Comfort Suites Ontario Airport
02.2013 - 06.2014
Cashier
Baker’s Drive Thru
06.2010 - 02.2013
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