Tanner Lardinois

• Perform all front desk operations such as check ins, check - outs, answering the phone, building walk - in reservations, and assisting guests with all other requests and inquiries.
• Performed basic night audit operatons such as rolling the day, charging out 3rd party reservations, track all tax exempt reservations into an Excel form, and complete sales tax spreadsheet.
• Prepared detailed audit reports at the end of each shift.
• Ensure the building and all front and back entrances are secure.

Business Owner of Harmonix Studio

• I manage and maintain the schedule and needs of my clients, performing as the head Guitar Teacher. Offering stage rental and space for local musicians and talent.

• Took care of all front desk duties, such as check - ins, check - outs, answering the phone, guest requests, and conducting guest recovery.
• My main responsibility as Night Audit, was to be Manager on Duty, as the only associate in the hotel overnight, but apart of my other responsibilities were to, charge out House Accounts, take care of billing issues with all guest reservations, charge out 3rd party online booking platforms, such as Expedia, track numbers across all departments of the hotel, and report any inconsistencies to Accounting.
• * Smaller duties included, updating the daily associate schedule, updating and sending occupancy reports to all managers, and format the daily arrival and departure summary to be sent to the General Manager.

• Set up and broke down conference and banquet rooms to meet facility standards and specifications.
• Provided exceptional service to guests by immediately addressing needs and requests.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Interpreted instructions to schedule and set up events to client specifications.
• Served food & beverage at banquet events.