Committed and coachable worker who is willing to learn new skills. Experienced in customer service and transactional operations. Passionate about service-work for community groups.
Overview
5
5
years of professional experience
Work History
Small Business Consulting Intern
Asian American Federation Of New York
2023.08 - 2023.12
Researched types of self-inflicted pushback small businesses had on resources available to them. Analyzed what we can implement in our relationships with our clients so that they can receive maximum aid.
Responded to inquiries from small business owners.
Liaised with media and government offices through written correspondence and by phone.
Translated documents and served as interpreter for meetings, webinars, and interviews.
Developed new proposals, contracts, and procedures to draw in more clients and streamline work operations.
Cashier
Planet Smoothie
2022.05 - 2022.09
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions.
Managed database for keeping track of inventory using Excel.
Was main source of communication for sales to customers.
Operations Associate
Golden Gate Communications
2020.06 - 2020.11
Computer-programmed each rental equipment to specific needs/requests of clients.
Implemented stock control systems for monitoring and delivering supplies using Excel.
Packaged orders and handled pre-shipment processes such as charging and cleaning.
Fixed both software and hardware issues with returned radio equipment.
Volunteer
Jubilee City Church
2020.01 - Current
Responsible for many of the logistical aspects of starting anew nonprofit: property management, website building, translation, etc.
Served as primary children's-care.
Weekly food distribution for members.
Tutor
Private
2021.05 - 2023.05
Managed and upheld clientele relations.
Provided homework assistance using specific curriculum and materials.
Curated activities and practices that fit individual's plan of growth and development.
Volunteer
City Impact Church
2019.06 - 2023.07
Maintained clean, neat, and operational facilities to serve program needs.
Organized and facilitated meals to individuals.
Completed daily domestic tasks in shelters and group homes to assist people in need.
Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Economics
New York University
New York, New York
05.2025
Skills
Excel
Python coding-intermediate
Languages
Korean
Native or Bilingual
Spanish
Elementary
Timeline
Small Business Consulting Intern
Asian American Federation Of New York
2023.08 - 2023.12
Cashier
Planet Smoothie
2022.05 - 2022.09
Tutor
Private
2021.05 - 2023.05
Operations Associate
Golden Gate Communications
2020.06 - 2020.11
Volunteer
Jubilee City Church
2020.01 - Current
Volunteer
City Impact Church
2019.06 - 2023.07
Bachelor of Arts - Economics
New York University
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