David Christopher Mullins
Alabaster,AL
Summary
Professional technician prepared for installation role with solid expertise in system installations, troubleshooting, and maintenance. Proven ability to collaborate within teams, adapt to evolving project needs, and deliver reliable results. Skilled in wiring, equipment setup, and customer support, with strong focus on efficiency and quality. Known for reliability, adaptability, and results-driven approach.
Overview
27
27
years of professional experience
Work History
Conductor/ RCO
NS Railroad
Birmingham, AL
07.2024 - Current
- Accepted a permanent transfer to Birmingham, AL to work for the Gulf Division. Responsible for safe handling of time freight and recent RCO certification.
Conductor
Norfolk Southern Railroad for Blueridge Division
Andover, Weller, and Williamson, Va
01.2023 - 07.2024
- Responsible for the safe delivery of empty coal cars loaded at industries across Southwest Va and delivering the loaded cars to different stations.
Installation Technician
Comcast
07.2011 - 01.2023
- Comm Tech4 with Home Security, currently licensed in TN and VA, install and trouble shoot all services provided by Comcast in Residential and Business areas. Investigated and resolved customer inquiries and complaints in an empathetic manner. Always adhered to all confidentiality requirements. Met all customer call guidelines including service levels, handle time and productivity. Solved unresolved customer issues. Promptly responded to inquiries and requests from prospective customers.
Merchandiser
Pepsi Cola Bottling Co.
09.2008 - 07.2011
- Responsible for delivering product to retail stores across Southwest Va and Eastern Ky. Also maintaining product levels in the store keeping in mind upcoming sales and special events that would affect inventory, and store resets. Helped to maintain solid relationships between our vendor and the customer. Trained staff on operating procedures and company services.
Conductor/Yardmaster/LET
Norfolk Southern Railroad
08.1998 - 09.2008
- Responsible for the safe delivery of empty coal cars loaded at industries across Southwest Va and delivering the loaded cars to different stations, manage crews leaving the yard, assignment of work orders, and ensuring the timely delivery of loaded trains to destinations throughout the southeast.
Education
Criminal Justice and History
University of Virginia’s college at Wise
08.1998
Advanced High School Diploma - undefined
John I. Burton High School
01.1994
Skills
- Experienced, > 10 years as Technician
- Excellent time management skills
- Effective and Creative problem solver
- Adherence to high customer service standards
- Exceptional attention to detail
- Calm under pressure
- Exceptional communication skills
- Worksite safety
- Customer service
- Equipment installation
Timeline
Conductor/ RCO
NS Railroad
07.2024 - Current
Conductor
Norfolk Southern Railroad for Blueridge Division
01.2023 - 07.2024
Installation Technician
Comcast
07.2011 - 01.2023
Merchandiser
Pepsi Cola Bottling Co.
09.2008 - 07.2011
Conductor/Yardmaster/LET
Norfolk Southern Railroad
08.1998 - 09.2008
Criminal Justice and History
University of Virginia’s college at Wise
Advanced High School Diploma - undefined
John I. Burton High School