Results-oriented professional with 30 years in mechanical operations and staff management. Expertise in customer service, communication, and data entry, complemented by 20 years as a Motor Vehicle Technician. Skilled in enhancing operational efficiency through effective problem-solving and leadership.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Yard Foreman
Ragged Rock Marina
Old Saybrook, CT
05.2025 - 06.2026
Managed marina operations, ensuring efficient vessel launching and hauling.
Facilitated customer boat launching and retrieval, enhancing overall customer experience.
Operated yard machinery to optimize boat shifting and storage processes.
Inspected and replaced batteries, engine fluids, and drive fluids on vessels.
Maintained cleanliness and organization of marina facilities and equipment.
Marine Technician Manager
Ocean Performance
Old Saybrook, CT
10.2024 - 05.2025
Managed satellite mechanics for diagnosis, repair, and maintenance of various engines, systems, and equipment, ensuring operational reliability.
Collaborated with vessel owners to enhance performance and safety standards of vessels.
Conducted inspections of marine systems and engines, providing recommendations for repairs and improvements to maintain compliance and efficiency.
Program Manager
LBI
10.2023 - 10.2024
Led team of 20 in project execution, ensuring timely delivery and adherence to quality standards.
Utilized blueprint and specification reading, measurement, layout, mechanical fabrication, assembly, and installation for contracts with US Navy, Electric Boat, and Coast Guard, contributing to successful project completion.
Led cross-functional teams to implement program initiatives and improve efficiency.
Coordinated project timelines and resources to ensure on-time delivery of objectives.
Developed and maintained program documentation for compliance and stakeholder reviews.
Maintainer II
Town of Wallingford
Wallingford
12.2022 - 02.2023
Inspected trucks and conducted safety checks while operating heavy equipment, including front end loaders and back hoes, to ensure safe and efficient road maintenance.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CDL B Driver
US Electric
Middletown, CT
07.2021 - 12.2022
Loaded, unloaded, and delivered electrical supplies and equipment daily using forklifts on 54,600 GVWR flatbed truck to various interstate locations, ensuring timely and accurate distribution of materials.
Carpenter
TRP Construction
Wallingford, CT
06.2019 - 07.2021
Constructed residential frameworks using wood, metal, and composite materials.
Installed doors, windows, and cabinetry with precision and attention to detail.
Collaborated with project managers to deliver carpentry tasks on schedule, contributing to overall project success.
Executed home remodeling services, including pickup, delivery, and installation of all construction products, enhancing customer satisfaction.
Motor Vehicle Agent Supervisor
Department of Motor Vehicles State of Connecticut
Wethersfield, CT
01.2005 - 06.2019
Oversaw vehicle inspection lanes in Wethersfield, ensuring adherence to compliance standards.
Managed departments responsible for emissions and commercial vehicle safety initiatives.
Resolved all consumer complaints against automobile dealers independently, maintaining high customer satisfaction.
Oversaw vehicle inspection lanes in Wethersfield, ensuring compliance with standards while managing emissions and commercial vehicle safety initiatives, which led to enhanced operational integrity. Resolved consumer complaints against automobile dealers independently, achieving high customer satisfaction.
Managed scheduling and workflow to optimize staff coverage, directly contributing to enhanced productivity and service quality.
Trained new agents on policies, procedures, and customer service best practices.