David Cloninger
Chewelah,WA
Summary
Dynamic leader with extensive upper-level management and technical writing experience, adept at optimizing operations through effective scheduling, calendar tracking, and exceptional customer service. Proven track record in emergency response training, including specialized skills in mass casualty incidents and disaster preparedness, complemented by formal quality assurance training. Recognized for significant community involvement, receiving a volunteer service medal for outstanding contributions. Expertise in software lifecycle management and curriculum development within the U.S. Air Force, combined with a strong background in healthcare management and logistics, positions as a versatile asset ready to tackle complex challenges.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Office Coordinator
Chewelah Painting
04.2021 - 11.2025
- Led office coordination to include schedule estimates, tracking invoices, periodically scheduling crews, conflict resolution
- Managed office supplies inventory, optimizing procurement processes for cost efficiency.
- Developed streamlined filing systems that improved document retrieval and organization.
- Collaborated with team members to enhance workflow efficiency and project tracking.
- Implemented process improvements to reduce administrative errors and increase productivity.
- Oversaw vendor relationships, negotiating contracts to secure favorable terms for services.
- Analyzed operational workflows, recommending changes that improved overall office performance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Driver/Principal
RV Missions
07.2015 - 08.2018
- Traveled the United States with my family with the sole purpose of serving others within campgrounds and local communities. Worked with Youth with a Missions, Cowboy with a Missions and involved ourselves in humanitarian efforts
- Developed individualized lesson plans catering to diverse learning styles and academic needs.
- Facilitated engaging instructional activities to promote critical thinking and problem-solving skills.
Family Ministry Pastor
Canvas Church
08.2013 - 08.2015
- Church plant coordinator and Family Ministry Pastor. Led all kids activities, Sunday School, community events, meetings with individuals and families
- Developed and implemented outreach programs, enhancing congregation involvement and support.
- Mentored church staff and volunteers, cultivating leadership skills and team cohesion.
Master Sergeant
US Air Force
01.1993 - 08.2013
- Multiple positions and training to include upper level management and supervision, First Sergeant, conflict resolution, emergency management, technical writing, career counseling, combat medic, incident counseling training, schoolhouse management, computer programming, software verification
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Doctoral degree - Next Generation Ministry
Liberty University
Master's degree - Theology
Associate's degree - undefined
Doctoral degree - Divinity
Master of Theological Studies - Theology
Liberty University
06.2024
Bachelor's degree - Social Psychology
Park University
08.2013
Skills
- Customer relationship building
- Strategic planning
- Training & development
- Tutoring
- Lead Tracking
- Process management
- Volunteer recruitment
- Microsoft Access
- Team management
- Safety regulations
- Project implementation
- University experience
- System administration
- Cross-browser Testing
- Instructional materials development
- Security Testing
- Excel data analysis
- Mobile testing
- Recruiting
- Programming languages
- Joint operations
- Project management
- HIPAA
- Copywriting
- Documentation review
- Curriculum design
- Request for proposal
- Teaching
- Professional development support
- Territory management
- Google Sheets
- Vendor relationship management
- Database software proficiency
- QuickBooks Online
- Software development life cycle management
- Order management system
- System performance monitoring
- Vendor management
- Content management systems
- Log analysis
- Conflict management
- Phone etiquette
- Data analytics
- Project leadership
- Technical Proficiency
- Deal closing
- Operations management
- Closing sales
- School experience
- Motion graphics
- Speech writing
- Technical troubleshooting support
- First aid
- Data validation
- Operating systems
- Classroom experience
- Information security compliance
- Zoom
- E-learning platforms
- Workflow management (operations management method)
- Disinfection procedures
- Higher education teaching
- Post-sales client support
- Proofreading
- Customer relationship management
- Microsoft Teams
- Automating deployment processes
- Canvas LMS software
- Developer tools
- Project management software
- Budget forecasting
- Visual Studio
- Executive administrative support
- Automation
- Scripting
- Improving operational efficiency
- Strategic partnerships
- On-call coverage
- Organizational skills
- Instructor-led training (training delivery method)
- Inpatient
- Data interpretation
- Systems architecture within technology
- QuickBooks
- Anatomy knowledge
- Quality assurance
- Business requirements
- Strategic management
- Ability to follow instructions
- Quality assurance within IT
- Web applications
- Email marketing
- Microsoft Outlook
- Software testing
- Emergency management
- IT
- Test management tools
- Grammar Experience
- Accounting and finance experience
- Computer literacy
- Analytics
- Networking through strategic partnership building
- Requirements gathering
- SQL Server Management Studio
- Business development
- Website maintenance
- Goal setting (performance management method)
- Objection handling (sales technique)
- Content writing
- Computer science
- Cybersecurity
- IT management
- SharePoint
- JavaScript frameworks
- Program management
- Data warehouse
- Editing
- Sales proposal development
- Visual Studio Code
- Mentoring
- Proposal writing
- Construction
- Prospecting
- Debugging
- Verification (System development task)
- Interviewing
- Web development
- Relationship management
- Crew management
- Financial reporting
- Software development product manager experience
- Accounting systems (technically supported)
- Sales tax
- Test Execution (Quality assurance practices)
- Test Planning (Quality assurance practices)
- Test Case Documentation (Quality assurance practices)
- Client interaction via phone calls
- Tax return preparation
- Integration testing
- Computer networking
- Bug Reporting (Quality assurance practices)
- Computer hardware
- Compliance audits & assessments
- Engineering validation
- Software deployment
- LoadRunner
- Customer service
- SQL databases
- Managing customer accounts
- Continuous integration
- Regulatory compliance
- Performance Improvement (PI)
- Developing automated testing protocols
- Cloud-based systems
- Google Drive
- System testing
- Managerial strategic planning
- User support
- Senior leadership
- Google Docs
- Software testing team management
- Logistics
- Clerical experience
- Administrative experience
- Team development
- Communication platforms
- Client relationship management
- QA lead experience
- Integrity
- Online instruction
- Human resources
- Regression testing implementation
- Computer operation
- Mobile devices
- Google Workspace
- Basic math
- Supervising experience
- Accounting systems
- System operation design
- Report writing
- Software development
- Communication skills
- Inventory management
- Budget management
- Employee relations
- Developing automated test scripts
- Database development
- Analysis skills
- Test automation
- Microsoft Word
- Lesson planning
- Agile software development
- Cross-functional team management
- Strategy Development (Quality assurance practices)
- Stress Testing
- Bug Tracking (Quality assurance practices)
- Software support
- Quality check sheets
- Data collection
- Behavior management
- Remote training
- Contracts
- Non-functional Testing
- Presentation software
- Cold calling
- Regression testing
- High-end sales
- ICD-10
- Database management
- System architecture design
- SQL Server Profiler
- Asset management
- Project management tools
- Version control
- Fundraising
- Adobe Acrobat
- System development
- Web accessibility
- Technical report writing
- Volunteer engagement program management
- Requirements analysis
- Employee retention
- Quantitative analysis
- E-learning (training delivery method)
- Data reporting
- Negotiation
- Word processing
- Technical writing, management, customer service, conflict resolution, software verification, emergency management, curriculum development, editing, schoolhouse management, organizational behavior, instruction
- Simulation systems
- Engineering team leader
- Test case design
- Attention to detail
- Functional testing
- Customer retention
- Curriculum development
- Test Automation Development (Quality assurance practices)
- Management
- Continuous improvement
- ISO standards
- Customer support
- Appointment scheduling
- Contract negotiation
- Load Testing
- User acceptance testing
- Performance testing
- Academic program development
- Event coordination
- Technical writing
- Microsoft PowerPoint
- Decontamination
- Software coding
- Developing new training programs
- Process improvement
- Analysis (software development lifecycle)
- University teaching experience
- Medical equipment sterilization
- Technical documentation
- Microsoft Excel
- Supply chain
- SQL
- Training delivery
- Process optimization
- Chicago Manual of Style
- JavaScript
- Windows
- Java
- Productivity software
- Databases
- Content editing
- Volunteer management
- Sponsorships
- Risk management
- Account management
- Teamwork
- Business process modeling
- IT project management
- Volunteer coordination - Volunteer coordination experience (11-15 years)
- Personal training
- Sales
- Microsoft Office
- System requirements definition
- DoD experience
- Data center experience
- Managing budgets in a finance role
- Content development
- Phone communication
- Adult education
- Computer skills
- Medical terminology
- Time management
- Software documentation
- Volunteer scheduling
- Adult learning
- Typing
- Client relationship development
- Schedule coordination
- Office administration
- Office management
- Client relations
- Scheduling
- Project coordination
- File organization
- Workflow oversight
- Inventory coordination
- Vendor relations
- Office equipment maintenance
- Calendar management
- Supply replenishment
- Report generation
- Vendor engagement
- Customer relations
- Scheduling and calendar management
Certification
Driver's License
Languages
English
Military Service
- Branch: United States Air Force
- Service Country: United States
- Rank: E-7
- January 1993 to August 2013
Timeline
Office Coordinator
Chewelah Painting
04.2021 - 11.2025
Driver/Principal
RV Missions
07.2015 - 08.2018
Family Ministry Pastor
Canvas Church
08.2013 - 08.2015
Master Sergeant
US Air Force
01.1993 - 08.2013
Master's degree - Theology
Associate's degree - undefined
Doctoral degree - Divinity
Bachelor's degree - Social Psychology
Park University
Doctoral degree - Next Generation Ministry
Liberty University
Master of Theological Studies - Theology
Liberty University