Accomplished Team Leader and skilled Mechanic with a proven track record at College Hunks Hauling Junk & Moving and the US Army. Excelled in team motivation and problem-solving, significantly enhancing team performance and customer satisfaction. Expert in safety protocols and equipment maintenance, ensuring peak operational efficiency.
Overview
16
16
years of professional experience
Work History
Team Leader
College Hunks Hauling Junk & Moving
02.2022 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Coordinated resources effectively to meet project deadlines and achieve desired results.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Assisted in recruitment to build team of top performers.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Mechanic
US Army
12.2008 - 06.2014
Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Replaced damaged, missing, or defective parts with new and refurbished components.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Inspected and tested equipment to locate worn and damaged parts.
Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
Read and followed technical documentation to complete accurate repairs.
Repaired and replaced worn and damaged components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Disassembled defective parts to make proper repairs.
Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
Education
Journalism
Austin Community College
Austin, TX
02-2015
GED -
Killeen Workforce
Killeen, TX
06-2007
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Coaching and mentoring
Performance improvement
Goal setting
Timeline
Team Leader
College Hunks Hauling Junk & Moving
02.2022 - Current
Mechanic
US Army
12.2008 - 06.2014
Journalism
Austin Community College
GED -
Killeen Workforce
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