Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer service expertise with the highest client care.
Overview
14
14
years of professional experience
Work History
Restaurant Owner
Viking Burger
11745 Jefferson Ave #8
11.2014 - 03.2023
Increased customer satisfaction by implementing high-quality service standards and staff training programs.
Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
Implemented effective inventory management systems to minimize waste and control food costs.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
Managed payroll, daily deposits, and cost controls.
Set employee schedules, delegated work, and monitored food quality and service performance.
Recruited, hired, and trained talented staff to fill vacancies.
All aspects of operating a business.
Licensed Realtor /Property Manager
Carriage Hills Realty
Niceville, FL
09.2009 - 03.2013
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Expanded client base through effective prospecting techniques and referrals from satisfied customers.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Advised and informed prospective clients on current market activities and conditions.
Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Administered operations to handle needs of more than 250 tenants across 300 +- property units.