David Conover
Desert Hot Springs,CA
Summary
Knowledgeable and dedicated ramp agent with extensive experience in training and managerial positions. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with fellow coworkers . Motivated to maintain safety, meet deadlines and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Airport Ramp Agent
Unifi
Palm Springs, CA
01.2022 - Current
- Exceeded goals through effective task prioritization and great work ethic.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Owner/Operator
Desert Cornhole
Desert Hot Springs, CA
01.2020 - Current
- Managed day-to-day business operations.
- Devised processes to boost long-term business success and increase profit levels.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Owner/Operator
Luna Ink
Palm Desert, CA
06.2020 - 12.2021
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Devised processes to boost long-term business success and increase profit levels.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Optimized team hiring, training and performance.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
General Manager
Luna Ink
Palm Desert, CA
10.2013 - 06.2020
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager
Reebok Outlet
Cabazon, CA
03.2009 - 08.2013
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Estacada High School
Estacada, OR 09.1994 - 06.1998
Skills
Verbal and written communication
undefinedAccomplishments
Started a non profit cornhole league to raise money for local charities in the Coachella Valley. In just 2 short years we have raised over $50,000.
Timeline
Airport Ramp Agent
Unifi
01.2022 - Current
Owner/Operator
Luna Ink
06.2020 - 12.2021
Owner/Operator
Desert Cornhole
01.2020 - Current
General Manager
Luna Ink
10.2013 - 06.2020
Assistant Manager
Reebok Outlet
03.2009 - 08.2013
High School Diploma -
Estacada High School
09.1994 - 06.1998
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