- Mindfulness Practices
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Michael Torres
Neenah,WI
Summary
Experienced with academic research, project management, and effective communication. Utilizes analytical skills to evaluate complex information and deliver well-informed conclusions. Knowledge of time management and adaptability ensures consistent high performance in diverse academic settings.
Overview
10
10
years of professional experience
Work History
Airport Ramp Agent
Unifi
Appleton, Wisconsin
01.2024 - Current
- Coordinated aircraft loading and unloading to ensure timely departures.
- Operated ground support equipment to facilitate efficient ramp operations.
- Communicated with flight crews and ground personnel to streamline processes.
- Conducted safety inspections of equipment and vehicles before use.
- 40 Hours Per Week.
Line Expediter
Nederlander
Nederlander, New York
12.2023 - Current
- Assisted in event setup and breakdown, ensuring venue readiness for performances.
- Collaborated with security personnel to maintain a safe environment for attendees.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Worked with other staff members to facilitate smooth flow of operations.
- 35 Hours Per Week.
Student Worker
Campus Safety
Appleton, Wisconsin
12.2021 - 06.2025
- Monitored campus premises to ensure safety and security for students and staff.
- Trained new student workers on security procedures and best practices for incident reporting.
- Conducted regular safety inspections of facilities, identifying potential hazards for mitigation.
- Assisted in emergency response drills, enhancing preparedness across campus community.
- 20 Hours Per Week.
Host
Top of the Rock
New York, NY
12.2021 - 09.2023
- Delivered exceptional customer service, enhancing guest satisfaction.
- Collaborated with team members to streamline check-in and check-out processes.
- Trained new staff on service protocols, fostering a culture of excellence in guest interactions.
- Assisted guests with special requests, ensuring a personalized and memorable stay.
- 50 Hours Per Week.
Volunteer
Ascension Church
New York, NY
04.2016 - 08.2018
- Coordinated daily meal distribution for shelter residents, ensuring timely and efficient service.
- Developed and implemented support programs to enhance resident engagement and satisfaction.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
- 3 Hours Per Week.
Sales Representative
American Eagle Outfitters, Inc
New York, NY
10.2019 - 04.2020
- Developed strong relationships with customers to enhance brand loyalty and drive repeat sales.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve sales targets and maintain store appearance.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- 15 Hours Per Week.
Education
Bachelor of Science - Psychology
Lawrence University
Appleton, WI06-2025
Skills
- Safety procedures compliance
- Customer service
- Dependable and responsible
- Safety procedures
- Workload management
- Mental health awareness
- Exceptional communication
- Complaint handling
- Verbal and written communication
- Flexible schedule
Interests
Timeline
Airport Ramp Agent
Unifi
01.2024 - Current
Line Expediter
Nederlander
12.2023 - Current
Student Worker
Campus Safety
12.2021 - 06.2025
Host
Top of the Rock
12.2021 - 09.2023
Sales Representative
American Eagle Outfitters, Inc
10.2019 - 04.2020
Volunteer
Ascension Church
04.2016 - 08.2018
Bachelor of Science - Psychology
Lawrence University