Dynamic culinary and operations leader with a proven track record at Reems Creek Golf Club, excelling in food safety and team collaboration. Enhanced customer satisfaction through high-quality culinary creations and strategic planning, while mentoring staff to optimize kitchen efficiency and reduce waste. Committed to fostering a positive work environment and driving continuous improvement.
Overview
12
12
years of professional experience
Work History
Chef
Reems Creek Golf Club
Asheville, NC
01.2024 - Current
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Handled and stored food to eliminate illness and prevent cross-contamination.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Trained kitchen staff to perform various preparation tasks under pressure.
Reduced food waste with strategic menu planning and inventory control techniques.
Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
Director of Aquisitions and Project Management
Zips Car Wash
Multiple States. HQ Located In Little Rock AR
08.2019 - 07.2023
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Oversaw Construction of Building over 20 new locations while completing all time tables for each phase on time
Helped provide resources, qualified teams and experience to Acquire over 150 locations
Provided training to effectually transition teams into new processes and procedures
Regional Operations Manager
Zips Car Wash
South Eastern Region
09.2017 - 08.2019
Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Enhanced customer satisfaction through effective communication and problem-solving strategies.
Traveled to over 100 locations per week to manage each store and perform reviews of individual managers and employees.
Site Manager
Zips Car Wash
Asheville, NC
08.2013 - 09.2017
Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.